Registration to Google Ads API

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VNDIRECT Official

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Oct 11, 2023, 6:13:52 AM10/11/23
to Google Ads API and AdWords API Forum
Hi team,

Please help me to finish the registration of GOOGLE ADS API. 
I have finished the submit form long time ago but no answer from anyone.

It is more than 3 weeks since i submit everything.

Many thanks

Google Ads API Forum Advisor

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Oct 11, 2023, 1:19:00 PM10/11/23
to vndir...@gmail.com, adwor...@googlegroups.com
Hi Team,

Thank you for reaching out to the Google Ads API support team.

Could you further elaborate on what exactly you are looking for from the Google Ads API support team. If possible, please share the related screenshots or error screenshots for further investigation. Can you please confirm what kind of access you are looking for?  Please be informed that our team can only provide assistance with the technical issues related to the Google Ads API.

 
This message is in relation to case "ref:_00D1U1174p._5004Q2pQfNY:ref"

Thanks,
 
Google Logo Google Ads API Team


VNDIRECT Official

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Oct 16, 2023, 4:17:11 AM10/16/23
to ads...@forumsupport.google, adwor...@googlegroups.com
Hi team,

I have problem when registering for basic access to Google Ads API. No answer for almost a month.

Faisal Hourani

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Oct 16, 2023, 4:29:50 AM10/16/23
to Google Ads API and AdWords API Forum
Same here, been a month and no response... what is going on?

Google Ads API Forum Advisor

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Oct 16, 2023, 8:04:22 AM10/16/23
to adwor...@googlegroups.com, ads-api-compl...@google.com
Hi,

Thank you for getting back to us.

After reviewing your concern, I understand that you have applied for API access and you haven't received any updates on your application status.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).
  • Google Ads Manager Account (MCC) ID.
@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for API access with the below details.
  • Google Ads Manager Account (MCC) ID: requested
  • Cases ID: requested
  • Access type: Basic Access
Do reach out to the Google Ads API support team, for any queries related to the API.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02pQfNY:ref"


Thanks,
 
Google Logo Google Ads API Team


Faisal Hourani

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Oct 21, 2023, 8:43:15 PM10/21/23
to Google Ads API and AdWords API Forum
Hi,

I don't have a case ID yet even though I applied twice on the Google Ads API support team

And btw I can see many people like me here who are facing the same issue, what is going on with Google Ads API support team? why are they not moving forward?

MCC ID:  571-793-5276

Thank you

Google Ads API Forum Advisor

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Oct 23, 2023, 2:38:55 AM10/23/23
to adwor...@googlegroups.com, ads-api-compl...@google.com
Hi,

Thank you for getting back to us.

Kindly note that access related concerns are out of scope for our team. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team.


@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for API access with the below details.
  • Google Ads Manager Account (MCC) ID: 571-793-5276
  • Case ID: User mentioned they do not have a Case ID
  • Access type: Basic Access
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