Conversions Upload Broken

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Sam Vitale

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Apr 24, 2022, 9:41:46 AM4/24/22

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Hi there,

We are getting errors this morning when trying to upload conversions via the API. Also, manually trying to upload conversions is having similar errors. Getting the traceback:

errored with exception \'NoneType\' object has no attribute \'from_call\

Here are the details on the request:

ClientCustomerId: 9781642733,

Host: googleads.googleapis.com,

Method: /google.ads.googleads.v8.services.ConversionUploadService/UploadClickConversions, RequestId: LZSDqW0Kf-7XnBOUUiadQg,

IsFault: True,

FaultMessage: Internal error encountered.

Could I please get assistance on this ASAP.

Sam Vitale

Google Ads API Forum Advisor

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Apr 24, 2022, 10:40:18 PM4/24/22

to adwor...@googlegroups.com

Hi Sam,

Thank you for reaching out to us.

For our team better check on this and to have a full picture on the error you may have encountered, can you share to us the complete API logs privately (request and response with request-id ) so our team can further check?

You may then send the requested logs via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

Best regards,

Heidi
Google Ads API Team