Urgent! No response from the Google Token application

[Danny Tang]

Hi there, 

I'm writing to discuss the application we submitted for our Google developer token in Google API. We have applied for basic access for our google ads manager account but we never received the confirmation. We have also raised a ticket to the compliance team but we still have received any follow-up on our case.

  

Please find the relevant information as follows:

Google Ads manager account (MCC) ID: 896-147-9931
Applying Access type: Basic Access

Case ID: Never received any case ID (I would highly appreciate if you could look into my case)

I would kindly ask you to review my case and please let me know if there is any updates in your earliest convenience.

I look forward to hearing from you soon. Much Appreciated!

Regards,

Danny

[Google Ads API Forum Advisor]

Hi,

Thank you for getting back to us..

After reviewing your concern, I understand that you have submitted an application for the basic access of Google Ads API developer token and have not received any update.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).
@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for basic access with the below details.
Google Ads Manager Account (MCC) ID: 896-147-9931
Cases ID: requested
Do reach out to the Google Ads API support team for any queries related to the API.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02qAeqa:ref"

Thanks,
 

Google Ads API Team

 

[Danny Tang]

Hi there, 

Thanks for your assistance. we have received the reply from the compliance team and they required us to provide additional information on our application and we have sent them reply on it. Please let us know if there is further update on the application. Thanks!

Regards,

Danny 

[Google Ads API Forum Advisor]

Hi Danny,

Thank you for getting back to us.

Please wait for the compliance team to respond or write back to them for further updates on your application. We are adding the compliance team to this email thread.

Kindly note that the concerns related to access requests are out of scope for the Google Ads API support team, as our team specializes in Google Ads API related concerns and technical implementations only.

@Compliance team, could you please look into the client's request? They are asking for an update on the application.