Adwords API: Unexpected changes in TV Screens bid modifiers

Ivan Roizman

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Nov 29, 2018, 6:12:11 AM11/29/18

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Hello.

We use AdWords API v201809 to change our bid modifers. I know that AdWords API does not support "TV Screens" bid modifiers yet. But sometimes when we change Tablet+Mobile+Desktop bid modifiers we get "TV Screens" bid modifiers updated too - see attached screenshot. This is not what we expect.

Could you please advise?

Regards,

Ivan.

inline201463547.png

Dhanya Sundararaju (AdWords API Team)

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Nov 29, 2018, 12:49:23 PM11/29/18

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Hi Ivan,

I am unable to reproduce this issue at my end. Therefore, could you reply back with the client customer id and complete SOAP request and response so that I can check further? You may opt to reply privately to author.

Regards,
Dhanya, AdWords API Team

Ivan Roizman

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Dec 3, 2018, 3:41:24 AM12/3/18

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Hi, Dhanya.

I sent customer id for you in a private message.

Regards,

Ivan

Ivan Roizman

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Dec 4, 2018, 4:59:06 AM12/4/18

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Hi, Dhanya.

I sent customer id for you in a private email again.

Regards,

Ivan

Dhanya Sundararaju (AdWords API Team)

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Dec 4, 2018, 2:40:29 PM12/4/18

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Hi Ivan,

I was able to replicate the issue on my test account via both API and UI. Could you confirm if you get the same issue via UI? If so, I would recommend to reach out to Google Ads product support via the help link available on the top right of your Google Ads account OR post it on the Advertiser Community Forum so that the product experts can share their insights too.

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