Can't get proprely amount of Users in API

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Audit A

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Aug 26, 2019, 7:25:23 PM8/26/19
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Hello everyone!
After short conversation with support, i got information, that API and analitycs cabinet has a little different way of count users. So i have a question: how do i can get same amount of users in API which i can see in cabinet?
Thnx for answers!

Google Ads API Forum Advisor Prod

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Aug 27, 2019, 2:56:17 AM8/27/19
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Hi,

Thank you for reaching out.

Could you confirm what you meant by "cabinet"? If you are pertaining to the number of accounts allowed per manager account, you may refer to this guide for more details. You can also retrieve the accounts under your manager account by using the ManagedCustomerService.get()

If I understood it incorrectly, could you further elaborate your concern so I could better assist you?

Regards,
Dannison
Google Ads API Team

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Audit A

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Aug 27, 2019, 8:38:48 PM8/27/19
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I'm so sorry about my wording of the questions, i guess it is a bit confused. My problem, that when i use personal reports in Google Analytics i see different numbers of users in the report than when i get them with API. Support of GA answered, that this is ok, because system use different ways to count users in report when i use GA and in data which i got from API. So my question is: is there any way to get same number of users by API, which i can see on site of GA in my personal report? Because now, when i try to get users with API for same period and with same dimensions i get different number of users, than i can see in personal report on GA site.

Google Ads API Forum Advisor Prod

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Aug 28, 2019, 1:16:26 AM8/28/19
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Hi,

It appears that your concern is specific to the Google Analytics API. That said, you may open your concern to their support team instead by referring to this link as they would be able to provide better insights on your concern.
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