Unable to get sub accounts (ListAccessibleCustomers) with service account flow

[Giovanni Quarella]

Hi,

I setup service account as described in https://developers.google.com/google-ads/api/docs/oauth/service-accounts?hl=en

The call to

var customerService = client.GetService(Services.V13.CustomerService);

var customers = customerService.ListAccessibleCustomers(new ListAccessibleCustomersRequest());

gives me only the id of account manager.

I should be able to get all customer ids, that is subaccounts linked with manager.

Is there something else to do?

Thanks

[Google Ads API Forum Advisor]

Hi Giovanni,

Thanks for reaching out to the Google Ads API team. I hope you are doing well today.
 

With regards to your concern, could you provide more context or details to your issue so that we can further check and provide precise guidance accordingly?

Regards,

Google Ads API Team

ref:_00D1U1174p._5004Q2jW0jt:ref

[Giovanni Quarella]

In the meanwhile I discovered a user with the same problem and with his solutions it works

https://stackoverflow.com/questions/68265386/get-a-list-of-mcc-accounts

I still do not understand why  ListAccessibleCustomers does not work

[Google Ads API Forum Advisor]

Hi Giovanni,
 

Thank you for getting back to us. I hope you are doing well today.
 

Moving forward to your concern, I really understand that you encountered an error when you tried the ListAccessibleCustomers. However, can I ask if you tried the solution that you saw in the https://stackoverflow.com/questions/68265386/get-a-list-of-mcc-accounts? Does it solve your problem? If yes, then we are happy that you solved the problem. If not, could you provide the complete request and response logs with request ID and request header generated on your end so that we can further check and provide precise guidance accordingly?
 

You can provide it via Reply privately to the author option. If this option is not available, then send it instead on this email address googleadsa...@google.com.
 

[Giovanni Quarella]

I am using the last .NET client library.  ListAccessibleCustomers gives me no error at all, but return only the account id of the caller and not all the account id that I retrieve using what I found in the above stackoverflow link.