Application for Basic API. Months without answers

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SuperMetrics bi

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Oct 29, 2023, 8:49:57 PM10/29/23
to Google Ads API and AdWords API Forum
Hello everything is fine?

I'm trying to get basic access to the Google Ads API to continue the development of our reporting automation platform, however, I haven't had any response for many months. I've made several applications (even with different emails), but I can't receive any feedback.
This is very bad, as it disrupts all of our operational planning. Can you help us understand what is happening?
My Acc id: 776-771-7456 thanks

Google Ads API Forum Advisor

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Oct 29, 2023, 8:52:37 PM10/29/23
to superm...@agenciamop.com.br, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi Team,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have requested for API access and you haven't received any updates on your application status. If you currently have a test account access level developer token and you would like to apply for production account access, fill out the basic access application form.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).
@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for API access with the below details.
  • Google Ads Manager Account (MCC) ID: 776-771-7456
  • Cases ID: Requested
  • Access type: Basic Requested 
Do reach out to the Google Ads API support team, for any queries related to the API.

 
This message is in relation to case "ref:!00D1U01174p.!5004Q02q93tz:ref"

Thanks,
 
Google Logo Google Ads API Team


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