Getting Error on Google LSA API Response since yesterday
Muhammad Zubair
--header 'developer-token: my developer-token' \
--header 'Authorization: Bearer my-token' \
--header 'Accept: application/json' \
--header 'Content-Type: application/json' \
--header 'login-customer-id: mcc-id' \
--data '{
"conversations": [
{
"localServicesLead": "customers/customer-id/localServicesLeads/lead-id",
"text": "I have availability today (Tuesday) at 12:30 PM, 1:00 PM, 1:30 PM, 2:00 PM, 2:30 PM, 3:30 PM, 4:00 PM, or 4:30 PM EDT. Would any of these times work for you?"
}
]
}'
facing issue since yesterday and also sometime empty reply given to lead as message,
kindly debug and fix the issue because we are missing live leads because of this issue.
Google Ads API Forum Advisor
Hi,
Thank you for reaching out to the Google Ads API support team.
I have raised this concern with the rest of our team and one of our teammates will get back to you once we have an update on this. Meanwhile, your patience is highly appreciated.
Thanks,
 |
Google Ads API Team |
Feedback
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[2025-11-12 06:24:21Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01vTFhZ:ref" (ADR-00339039)
Muhammad Zubair
I’d like to emphasize that this is an urgent matter as we’re currently completely blocked. Our business operations have come to a halt because we rely on the following API for appending conversations:
https://googleads.googleapis.com/v21/customers/{customerId}/localServices:appendLeadConversation
This API was working perfectly until yesterday, but since then, our automation has failed due to the following response:
"responses": [
{
"partialFailureError": {
"code": 13,
"message": "An internal error occurred.",
"details": [
{
"@type": "type.googleapis.com/google.ads.googleads.v22.errors.GoogleAdsFailure",
"errors": [
{
"errorCode": {
"internalError": "INTERNAL_ERROR"
},
"message": "An internal error occurred."
}
]
}
]
}
}
]
}
