UNEXPECTED_INTERNAL_API_ERROR raised during ConversionTrackerService.get query

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paul....@adspert.de

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Dec 11, 2018, 12:51:53 PM12/11/18
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Hi,

We're encountering a consistent and fatal error when making a ConversionTrackerService get request. This only happens with a single account. Others work without an issue.

Here is the selector:

selector = {
       'fields': ['Category', 'Id', 'Name', 'Status', 'ExcludeFromBidding',
                  'CtcLookbackWindow', 'AttributionModelType'],
   }

Errror:

AdwordsInternalApiError: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.<init>(InternalApiErro]

Account ID and SOAP XML can be provided if needed.

Thanks,

Paul

Peter Oliquino (AdWords API Team)

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Dec 11, 2018, 3:11:09 PM12/11/18
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Hi Paul,

Thank you for reaching out to support. Could you send to me your clientCustomerId and the complete SOAP request and response logs so I can further investigate? You may reply to me via the Reply privately to author option.

Thanks and regards,
Peter
AdWords API Team

paul....@adspert.de

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Jan 11, 2019, 9:16:54 AM1/11/19
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The issue just disappeared, so I was not able to get the requested information.

Peter Oliquino (AdWords API Team)

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Jan 13, 2019, 11:04:40 PM1/13/19
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Hi Paul

Glad to hear that the issue is no longer being encountered. However, in the event that the issue resurfaces, please do write back so me or the rest of our team can further investigate.

Thanks and regards,
Peter
AdWords API Team


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