no response to basic access request for months and months

[Kyle Tudor]

hello team,

i have been trying to get a basic access token for months and months i have resubmited mutliple times and used the log a ticket option if you dont get a response,

complete radio silence.
can someone please help

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

By reviewing your concern, I understand that you have submitted an application for the basic access of Google Ads API developer token a few days back and have not got the access. 

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. I see that the Compliance team is already added in this email thread. Please provide the below information to assist you further.

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)
• Access level applied (Basic or Standard access)

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: 
The user has applied for the access with the below details.

• Google Ads Manager Account (MCC) ID: requested
• Cases ID: requested
• Access level: Basic Access

Do reach out to the Google Ads API support team for any queries related to the API.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02r1YMK:ref"

Thanks,
 

Google Ads API Team

[Google Ads API Forum Advisor]

Hi,

Please ignore my previous email.

[Kyle Tudor]

See below information as requested

been waiting for many months with many times filling out the form and providing documentations

• Google Ads Manager Account (MCC) ID: 592-882-0798
• Cases ID: none was provided
• Access level: Basic Access

[Google Ads API Forum Advisor]

Hi,

Thank you for providing the additional information.

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the access with the below details.

• Google Ads Manager Account (MCC) ID:  592-882-0798
• Case ID: User says that Case ID is not available
• Access level : Basic access

[Val Vaschetto]

We are in the exact same boat. No one at google is replying to our Google Ads API Basic access requests.

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Also find us on our blog:
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[Google Ads API Forum Advisor]

Hi,

Thank you for getting back to us.

After reviewing your concern, I understand that you have applied for basic access and did not receive any update yet.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)

@Compliance team, please confirm if you are able to assist in the below access request. 

Summary: The user has applied for the basic access with the below details.

• Google Ads Manager Account (MCC) ID: requested 
• Cases ID: requested

[Kyle Tudor]

• Google Ads Manager Account (MCC) ID:  592-882-0798
• Case ID: User says that Case ID is not available
• Access level : Basic access

[Google Ads API Forum Advisor]

Hi,

Thank you for getting back to us.

After reviewing your concern, I understand that you have applied for basic access and did not receive any update yet.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)

@Compliance team, please confirm if you are able to assist in the below access request. 

Summary: The user has applied for the basic access with the below details.

• Google Ads Manager Account (MCC) ID: 592-882-0798
• Cases ID: Not Available
• Access level: Basic Access

[Val Vaschetto]

• Google Ads Manager Account (MCC) ID:  545-611-5227
• Case ID: User says that Case ID is not found
• Access level : Basic access

[Val Vaschetto]

• Google Ads Manager Account (MCC) ID:  545-611-5227
• Case ID: User says that Case ID is not found
• Access level : Basic access

What else do you need? Please let me know.

--
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
 
You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwor...@googlegroups.com
To unsubscribe from this group, send email to
adwords-api...@googlegroups.com
For more options, visit this group at
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[Val Vaschetto]

What other information do you need?

[Kyle Tudor]

very tired of these automated emails, and no one is answering
this is unbelievable.  we just need some help

i dont have a 

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)   they havent even contacted me yet?????