Update Image Extensions : Resource Was Not Found

[Pete Lavetsky (AdWords API Guru)]

The requestId discussed in this thread is: o1chTC8UDgR0aEJ9kB6tGQ

We're running into issues when attempting to update existing ExtensionFeedItems for Image Extensions

Are there any whitelisting preclusions for mutating Image Extensions or their ExtensionFeedItems ?

Running this query: query: "select extension_feed_item.resource_name from extension_feed_item where extension_feed_item.extension_type   =   IMAGE and extension_feed_item.status   !=   REMOVED "

One of the results I get is:

Body: results {

  extension_feed_item {

    resource_name: "customers/XXX852/extensionFeedItems/185975516042"

  }

}

When attempting to update this ExtensionFeedItem we get an error "Resource was not found"

Request

-------

MethodName: google.ads.googleads.v8.services.ExtensionFeedItemService/MutateExtensionFeedItems

Endpoint: googleads.googleapis.com:443

Headers: {developer-token=REDACTED, login-customer-id=REDACTED, x-goog-api-client=gl-java/1.8.0_161 gapic/ gax/1.65.1 grpc/1.37.0}

Body: customer_id: "REDACTED"

operations {

  update {

    resource_name: "customers/XXX852/extensionFeedItems/185975516042"

    status: ENABLED

    extension_type: IMAGE

    image_feed_item {

    }

  }

  update_mask {

    paths: "resource_name"

    paths: "extension_type"

    paths: "status"

  }

}

We get an error stating that the resource_name was not found:

Response

--------

Headers: Metadata(content-disposition=attachment,content-type=application/grpc,request-id=o1chTC8UDgR0aEJ9kB6tGQ,date=Fri, 16 Jul 2021 16:09:38 GMT,alt-svc=h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43")

Body: results {

}

results {

}

results {

}

partial_failure_error {

  code: 3

  message: "Multiple errors in \342\200\230details\342\200\231. First error: Resource was not found., at operations[0]"

  details {

    type_url: "type.googleapis.com/google.ads.googleads.v8.errors.GoogleAdsFailure"

    value: "\n3\n\0028\003\022\027Resource was not found.\032\002*\000\"\020\022\016\n\noperations\030\000\n3\n\0028\003\022\027Resource was not found.\032\002*\000\"\020\022\016\n\noperations\030\001\n3\n\0028\003\022\027Resource was not found.\032\002*\000\"\020\022\016\n\noperations\030\002"

  }

}

Failure message: null

Status: Status{code=OK, description=null, cause=null}.

I've also tried just updating the ExtensionFeedItem operation to only include the resource_name so it looks like below but I get the same error

operations {

  update {

    resource_name: "customers/8172767852/extensionFeedItems/185975516042"

  }

  update_mask {

    paths: "resource_name"

  }

}

Any ideas?

Pete

[Google Ads API Forum Advisor]

Hi Pete,

Thank you for posting your concern.

To further investigate the issue, could you also provide the complete request and response logs with request ID generated for extension_feed_item report?

Please provide the requested details via Reply privately to author option or send to this email address googleadsa...@google.com if the said option is not available.

Regards,

Ernie John Blanca Tacata Google Ads API Team

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[Pete Lavetsky (AdWords API Guru)]

I gave the request ID of o1chTC8UDgR0aEJ9kB6tGQ in the first sentence of the thread.

Pete

[Google Ads API Forum Advisor]

Hi Pete,

Thanks for providing that. Please allow me to share this with our team and we will provide an update shortly. 

Regards,
Matt
Google Ads API Team

Matt Google Ads API Team

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[Pete Lavetsky (AdWords API Guru)]

Bump? please

[Google Ads API Forum Advisor]

Hi Pete - 

Apologies for the delay, just following up to let you know that the investigation here is still ongoing and we unfortunately don't have any updated yet. I did ping the team to see if this can be expedited and will let you know as soon as I have more information.

Best,
Ben Karl, Google Ads API Team

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