Attempts to Add OfflineDataUpload using STORE_SALES_UPLOAD_FIRST_PARTY return OfflineDataUploadError.INVALID_CONVERSION_TYPE

[Steve Wilhelm]

We are attempting to upload OfflineData as a First party using the following SOAP XML

   <SOAP-ENV:Header>

      <tns:RequestHeader>

         <tns:clientCustomerId xmlns:tns="https://adwords.google.com/api/adwords/cm/v201708">6********</tns:clientCustomerId>

         <tns:developerToken xmlns:tns="https://adwords.google.com/api/adwords/cm/v201708">f**********</tns:developerToken>

         <tns:userAgent xmlns:tns="https://adwords.google.com/api/adwords/cm/v201708">Euclid AdAdmin (AwApi-Python, googleads/9.0.0, Python/2.7.10)</tns:userAgent>

         <tns:validateOnly xmlns:tns="https://adwords.google.com/api/adwords/cm/v201708">false</tns:validateOnly>

         <tns:partialFailure xmlns:tns="https://adwords.google.com/api/adwords/cm/v201708">false</tns:partialFailure>

      </tns:RequestHeader>

   </SOAP-ENV:Header>

   <ns0:Body>

      <ns2:mutate>

         <ns2:operations>

            <ns1:operator>ADD</ns1:operator>

            <ns2:operand>

               <ns2:externalUploadId>456</ns2:externalUploadId>

               <ns2:uploadType>STORE_SALES_UPLOAD_FIRST_PARTY</ns2:uploadType>

               <ns2:uploadStatus/>

               <ns2:uploadMetadata>

                  <ns2:StoreSalesUploadCommonMetadata xsi:type="ns2:FirstPartyUploadMetadata">

                     <ns2:loyaltyRate>0.012345</ns2:loyaltyRate>

                     <ns2:transactionUploadRate>0.012345</ns2:transactionUploadRate>

                  </ns2:StoreSalesUploadCommonMetadata>

               </ns2:uploadMetadata>

               <ns2:offlineDataList>

                  <ns2:StoreSalesTransaction>

                     <ns2:userIdentifiers>

                        <ns2:userIdentifierType>EXTERNAL_USER_ID</ns2:userIdentifierType>

                        <ns2:value>id123</ns2:value>

                     </ns2:userIdentifiers>

                     <ns2:transactionTime>20171205 175300 America/Los_Angeles</ns2:transactionTime>

                     <ns2:transactionAmount>

                        <ns2:money>

                           <ns1:microAmount>200000000</ns1:microAmount>

                        </ns2:money>

                        <ns2:currencyCode>USD</ns2:currencyCode>

                     </ns2:transactionAmount>

                     <ns2:conversionName>ConversionTest</ns2:conversionName>

                  </ns2:StoreSalesTransaction>

               </ns2:offlineDataList>

               <ns2:failureReason/>

            </ns2:operand>

         </ns2:operations>

      </ns2:mutate>

   </ns0:Body>

</SOAP-ENV:Envelope>

Returns the following error

 ListReturnValue.Type = "OfflineDataUploadReturnValue"

   value[] =

      (OfflineDataUpload){

         uploadId = 11909

         externalUploadId = 456

         uploadType = "STORE_SALES_UPLOAD_FIRST_PARTY"

         uploadStatus = "UNKNOWN"

         partialDataErrors[] =

            (OfflineDataUploadError){

               fieldPath = None

               trigger = None

               errorString = "OfflineDataUploadError.INVALID_CONVERSION_TYPE"

               ApiError.Type = "OfflineDataUploadError"

               reason = "INVALID_CONVERSION_TYPE"

            },

      },

 }

The Conversion named ConversionTest was created in the Google Adwords console

[Vincent Racaza (AdWords API Team)]

Hi Steve,

The OfflineDataUploadError.INVALID_CONVERSION_TYPE means that the conversion action/tracker is not existing in your account, or in your scenario, since this is already existing based on your screenshot, then, there's a possibility that the conversion tracker was not enabled at the time of the click. Also, since the conversion tracker is in your MCC account, can you confirm if you are uploading the conversions in your MCC account? If you are setting the clientCustomerId as your client account in your request, and not as manager account, then there's a possibility that the client account was not used for cross-account conversion tracking at the time of the click. 

Please check the validation rules for the OfflineDataUpload. If you believe that the INVALID_CONVERSION_TYPE error should have not generated on your end based on the validation rules, then can you please provide your SOAP request and response logs with your actual clientCustomerid so I can further investigate? Please use the Reply privately to author option.

Thanks,

Vincent

AdWords API Team