DISK_QUOTA_EXCEEDED exception thrown all day long

[Biniam Asnake]

Hello,

We are getting exception all day long and it has been going on for weeks. 

We are creating adgroups with keywords and expanded text ads.

We tried to decrease the number of requests we are sending per time but didnot help.

We also waited for a while before making another request.

Detail exception:

AxisFault
 faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server
 faultSubcode:
 faultString: [BatchJobError.DISK_QUOTA_EXCEEDED @ operations[0]]
 faultActor:
 faultNode:
 faultDetail:
 {https://adwords.google.com/api/adwords/cm/v201607}ApiExceptionFault:<message>[BatchJobError.DISK_QUOTA_EXCEEDED @ operations[0]]</message><ApplicationException.Type>ApiException</ApplicationException.Type><errors xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="BatchJobError"><fieldPath>operations[0]</fieldPath><trigger/><errorString>BatchJobError.DISK_QUOTA_EXCEEDED</errorString><ApiError.Type>BatchJobError</ApiError.Type><reason>DISK_QUOTA_EXCEEDED</reason></errors>


[BatchJobError.DISK_QUOTA_EXCEEDED @ operations[0]]
 at java.lang.Class.newInstance(Class.java:438)
 at org.apache.axis.encoding.ser.BeanDeserializer.<init>(BeanDeserializer.java:104)
 at org.apache.axis.encoding.ser.BeanDeserializer.<init>(BeanDeserializer.java:90)

Please help.

Regards

[Vishal Vinayak (Adwords API Team)]

Hi Biniam,

Could you please try cancelling all current jobs with the status AWAITING_FILE or ACTIVE and retry? If that doesn't help, could you please provide me with the SOAP XML request and response logs for the API call that returns DISK_QUOTA_EXCEEDED error? If you don't happen to have the logs, could you please provide your client customer ID and the batch job IDs that fail? Please click on Reply privately to author when responding.  

Regards,

Vishal, AdWords API Team