No response from Google Ads API Token Application

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Adam Gray

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Apr 3, 2024, 5:15:10 PM4/3/24
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We are waiting more then 3 weeks for getting basic account, no response, no updates. How can we expedite the approval process?
141-505-6547 Service Hub LLC

Adam Gray

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Apr 3, 2024, 5:15:12 PM4/3/24
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Hello,

We didn't receive any updates over a month. Could we provide the status of our request?

141-505-6547
No Case ID

Google Ads API Forum Advisor

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Apr 3, 2024, 6:00:13 PM4/3/24
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Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for API basic access and you haven't received any updates on your application status.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).
@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for API access with the below details.
  • Google Ads Manager Account (MCC) ID: 141-505-6547
  • Case ID: requested
Do reach out to the Google Ads API support team, for any queries related to the API.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02tOqbE:ref" (ADR-00229844)

Thanks,
 
Google Logo Google Ads API Team


Google Ads API Forum Advisor

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Apr 3, 2024, 6:03:46 PM4/3/24
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Hi,

Thank you for reaching out to the Google Ads API support team.

I see that you have already raised this concern on another thread with the subject "No response from Google Ads API Token Application”, and we have already responded there for this issue. To avoid multiple threads on the same issue, please take a look at that thread and continue the discussion on the same for further updates on the issue.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02tOqbJ:ref" (ADR-00229845)


Thanks,
 
Google Logo Google Ads API Team


Adam Gray

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Apr 8, 2024, 5:05:54 AM4/8/24
to Google Ads API and AdWords API Forum
Compliance team still didn’t respond

Google Ads API Forum Advisor

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Apr 8, 2024, 5:19:16 AM4/8/24
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Hi,

++@Compliance team, please assist the user with the API - Basic access request with MCC ID 141-505-6547.

김철환

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Apr 8, 2024, 8:08:51 AM4/8/24
to Google Ads API and AdWords API Forum
We are wating for getting basic account . Could we provide the status of our request?

Google Ads API Forum Advisor

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Apr 8, 2024, 8:15:19 AM4/8/24
to life...@gmail.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

I notice that you've already raised this concern in another thread titled 'Google ads apply basic access'. We've already provided a response there regarding this issue. To streamline communication and avoid redundancy, please refer back to that thread for any updates or further discussions on this topic. ​ ​ ​ ​ ​
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02tOvQb:ref" (ADR-00230344)


Thanks,
 
Google Logo Google Ads API Team


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