Negative CrossDeviceConversions values in Shopping Performance Report

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Ronald Findling

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May 18, 2017, 4:54:47 AM5/18/17
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Hi, we just found negative values in the CrossDeviceConversions column for the Shopping Performance Report.

In a similar issue discussed here [1] I found that this should only happen for the time period of March 29-31, but our sample is from the 27. of March (we already observed negative impressions outside of that particular period [2]).
Furthermore I considered this issue as resolved due to Vishal Vinayak's latest post here [3].

Any updates on that topic?

[1] https://groups.google.com/forum/#!searchin/adwords-api/negative$20values$20seen%7Csort:relevance/adwords-api/p2ip2mmrrIA/Xr7kx6JDAwAJ
[2] https://groups.google.com/forum/#!searchin/adwords-api/$20Negative$20values$20seen$20for$20average$20position%7Csort:relevance/adwords-api/JlJyHN4sbmw/CYbRANNsCU8J
[3] https://groups.google.com/forum/#!searchin/adwords-api/$20Impression$20values$20lower$20than$20zero$20%7Csort:relevance/adwords-api/py6CHGMB8Qo/x0byMkMHAwAJ

Ivan Bautista

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May 18, 2017, 5:45:55 AM5/18/17
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Hi Ronald,

To help us investigate further, could you reply privately (using reply privately to author option) with your clientCustomerId, the report definition used as well as the generated Shopping Performance Report containing the negative values for March 27 and other affected dates?

Regards,
Ivan
AdWords API Team
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