I cannot access Google Ads API Center to get a Developer Token

[Daniel Sousa Barra]

Hi,

I have admin access, my account is live and active.

I don't have the option for API Center in my account, so I cannot retrieve a Developer token.

Please see menu in the image attached.

Even though I am an admin as per the user tab on the "access and security" page on the settings menu, when I access the administrator tab it shows up empty. Images attached.

Anybody know what could be going on?

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you don't have access to API center for your Google Ads account. Kindly note that the test accounts will not have access to the API center. I would recommend you refer to this Access Levels and Permissible Use guide from our Google Ads API documentation for more information related to your concern.

I hope this helps! Let us know if you have any other questions.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02qW43X:ref"

Thanks,
 

Google Ads API Team

[Oleksii Tyhipko]

Hi, you need to create a manager account of Google Ads and then link it to your account of Google Ads. Only in the manager account will be the API Center option.

пятница, 1 декабря 2023 г. в 15:03:43 UTC+2, Daniel Sousa Barra:

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you are not able to retrieve a developer token.

Kindly note that you should have a Google Ads manager account when applying for the token. If you don't have a manager account, you can follow the Help Center instructions to create one. Now, sign in to your manager account and navigate to TOOLS & SETTINGS > SETUP > API Center. The API Center option appears only for Google Ads manager accounts. Also, note that only the production manager account has the API center. If it's a test account, note that test accounts are closed by default since they're not allowed to run ads or set up billing information.

If you are signed in with your Google Ads manager account and yet you still can't see the API center in the Google Ads UI, then I would recommend you reaching out to the Google Ads Product support team as they are better equipped to address your concerns. Please note that we can only assist with issues/concerns related to the Google Ads API .
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02qWTax:ref"

Thanks,
 

Google Ads API Team