Smart Campaign Ad Policy Check

[Andrew Wirtz]

Hi,

We have published a Smart Campaign via the API, and the resulting campaign is still under a "quick policy check". Why is this taking so long? This is the second customer we have tried this for, and it took long the first time too.

This was created on April 10th (now April 16th)

Thank you

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[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

To keep ads safe and appropriate for everyone, ads are reviewed to make sure they comply with Google Ads policies. Most ad reviews are completed within one business day, but more complex reviews can take longer. As your ad is under review for more than 2 full business days, check your ad’s status. I would recommend you refer to this Help Center article About the ad review process for more information.

Kindly note that the concerns related to the Google Ads policy review are out of scope for the Google Ads API support team. Could you provide us with the customer ID so that we can route you to the appropriate support team?

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02tPA1b:ref" (ADR-00231440)

Thanks,
 

Google Ads API Team

[Andrew Wirtz]

I’m guessing this does not work for Smart Campaigns. When I go to the link about review status and select the account in question, I get this:

This is at the same time where the campaign says this:

I doubt Smart Campaign’s show up in the same process, because viewing ads on the Account doesn’t show anything:

Can you please detail the “quick policy check” for Smart Campaigns, something specific to Smart Campaigns as the general ad review process does not seem to apply.

Thank you

[Google Ads API Forum Advisor]

Hi,

Could you provide us with the customer ID so that we can route to the appropriate team for further assistance?