RE: cannot retrieve non-overcounted metrics on ui through google ads api

[Google Ads API Forum Advisor]

Hi Loc,

Thank you for reaching out to the Google Ads API support team.

Please be informed that I have removed your response from the forums as it contains the PII information.

With regard to your concern, I am checking with the rest of our team, and one of our colleagues will reach out to you once we have an update.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vGms8:ref" (ADR-00277331)

Thanks,
 

Google Ads API Team

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[Lộc Đoàn]

Thank you. Looking forward to your response.

[Google Ads API Forum Advisor]

Loc Doan:

This was just escalated to me and I want to be sure that I understand the problem.

• What do you mean by 'non overcounted metrics"
• Please send your screenshot example as an attachment. When images or code are included inline, they are frequently resized by the time it reaches my system and the current image is not legible.

I'm not sure if it is the case here, but there is not guaranteed parity between the way that the UI and API display data. The UI reports can have logic that is executed before displaying the results, whereas the API will give exactly that data is stored. Once I have a clear screenshot, I will have a better idea on how to debug.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vGms8:ref" (ADR-00277331)

Thanks,
 

Bob Hancock Google Ads API Team

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[Google Ads API Forum Advisor]

Hi:

I just saw that we used non-overcounted in our documentation. We normally refer to these as unique internally, so I was not sure at first to what you were referring. This should give some context to ensure we are using the term the same way.
 

Non-overcounted metrics are metrics in Google Ads API that are not counted multiple times for a single user action. They provide a more accurate representation of campaign performance by eliminating duplicate counting.

Examples of non-overcounted metrics:

• Unique impressions: The number of times an ad was seen by a unique user.

• Unique clicks: The number of times an ad was clicked by a unique user.

• Unique conversions: The number of conversions attributed to a unique user.

• Unique video views: The number of times a video ad was viewed by a unique user.

• Unique reach: The number of unique users who were reached by an ad.

Benefits of using non-overcounted metrics:

• Accurate performance measurement: Eliminates duplicate counting, providing a more reliable view of campaign effectiveness.

• Optimized bidding strategies: Enables advertisers to bid more accurately based on the actual number of unique users interacting with their ads.

• Improved budget allocation: Helps advertisers allocate their budgets more efficiently by focusing on metrics that represent unique user actions.

Note: Overcounted metrics, on the other hand, may include multiple counts for the same user action, potentially overstating campaign performance.

[Google Ads API Forum Advisor]

Loc Doan:

I forgot to add in the last email: Can you please confirm that this is your understanding of non-overcouunted?

[Lộc Đoàn]

Hi Google Ads team,

Based on your description, I understood non overcounted correct. Here's a screenshot where it's shown on UI

From past discussion, I'm suggested to get the non overcounted metrics from this view: asset_field_type_view. This time, as I've checked, the API does not return value for "Total: Headline" row. So I need you to help check and confirm if this is a bug or where can I get it.

Here's my query: SELECT asset_field_type_view.field_type,metrics.impressions FROM asset_field_type_view WHERE segments.date >= '2024-11-01' AND segments.date <= '2024-11-30'

Here's a latest request Id I made, so you can check exactly the account information: fwD8i5c-P0BHRqXr0ET4AQ

Looking forward for your response.

[Google Ads API Forum Advisor]

Loc:

I can't tell from the screenshot if you are filtering for the same date range as in your query. I ran your query and there are no metrics for field type HEADLINE in this date range. Even when I run the query with no date range and remove the metrics in the SELECT statement, there are no records for HEADLINE.

SELECT
  asset_field_type_view.field_type
FROM asset_field_type_view
WHERE
  asset_field_type_view.field_type = 'HEADLINE'


Can you provide a full screenshot from the UI showing the filters and CID being used. I took the CID from the request_id you provided: CID=5355568482. We want to ensure that the view in the UI is for that CID and the date range you specified.

Please provide the screenshot as an attachment and not as an inline image. Sometimes that images are resized when being passed through different systems and are not always legible by the time they reach me.

If the UI if for the same CID and date range, then I will need to consult with my fellow engineers on the UI team. Sometimes the UI provides background logic for summation that is not available via the API. I would need to ask them if this is one of those cases.

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team. 

I understand that you're unable to retrieve non-overcounted metrics through the Google Ads API. However, the exact issue you're encountering is not entirely clear. Could you please elaborate on the specific metrics you're trying to retrieve and the issue you're facing? It would also be helpful if you could share an uncropped screenshot of the UI showing the specified metrics.

You can send the details via Reply privately to the author option, or direct private reply to this email.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vGpmc:ref" (ADR-00279295)

Thanks,
 

Google Ads API Team

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How was our support today?

               

[Lộc Đoàn]

Hi Google Ads team, 

I sent private message to you. Can you please help check it?

Thanks

[Google Ads API Forum Advisor]

Hi,

I have raised your concern with the rest of our team and one of my teammates will reach out to you once we have an update. Meanwhile, your patience is appreciated.

[SURIA BTE FARUOK]

Hamdan FAZZA Bin • hamdanf...@gmail.com this is the hacking of my emails!!! He removed my alternative emails from this email !!!

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[Lộc Đoàn]

Hi Google Ads team,

Any update on the matter?

Loc

[Google Ads API Forum Advisor]

Loc:

See my email of 19 December 2024 requesting data from you.

[Lộc Đoàn]

Hi Google Ads Team,

Can you check the private message. On 20th December, I sent you a message, did the message got lost or you need any other information?

I sent you another private message today. Can you help check it?

Thanks in advance

[Google Ads API Forum Advisor]

Loc:
 

I did not receive anything on 20 December 2024.

[Lộc Đoàn]

Hi Google Ads Team,

Are you able to see my private message now?

[Google Ads API Forum Advisor]

Loc:

I have not received any messages from you. What do you mean by private?

[Lộc Đoàn]

Google Ads Team,

I sent message by clicking "Reply to author" to your message. It said message sent, but seems you don't receive anything. So I'm sending it again here. Please help confirm if you have received the message or not. Thank you.

[Google Ads API Forum Advisor]

Loc:

I received an .mov file that starts to run and then aborts with an error. Attachments should either be text files or static images such as .png or .jpeg files.

[Lộc Đoàn]

Hi Google Ads team,

I checked the UI and the non-overcounted for headline is gone, which is consistent with API result. So it's fixed.

Thank you