Create an exclusion list using Adwords forwarding phone number

[Mickael cassy]

Hi,

I have a website, on which is setup a "google forwarding number".

I want to be able to stop displaying my search ads on people that phone the telephone operators (using the google forwarded number) but, that do not subscribe during the call.

Ideally, I want to build a system that would allows operators to flag customers as "not interested yet". This customers would then not be displayed any search ads, for a period of time.

That brings 2 major questions to me :

1. Is it possible to identify the customer visiting on my website so I know who he is when he phones the telephone operators.

2. Can I use GCLIDs or IPs to stop the ads for these customers (using the "offline conversions" or the "IP exclusions" or an "audience")

Micka,

[Anthony Madrigal]

Hi Micka,

This forum deals with AdWords API. Your question seems better suited for the AdWords Product Support Team for help. You could repost your question on the AdWords Product Forum and they should be able to help.

Cheers,

Anthony

AdWords API Team