"There was an issue preparing your report. Please try again later" - Refresh & Edit error

[david.e...@smvgroup.co.uk]

Hi, 

As the title suggests i am repeatedly faced with this description for reports: 919349954, 919418055 and 919376774

All reports revolve around Quality Score so I'm not sure if this is the reason? The other reports are working fine. 

Thanks, 

Dave

[Google AdWords add-on for Google Sheets]

Hi David,

This seems to suggest that these are Keyword reports, which sometimes tend to be too large. Did you try using some filters to limit the amount of data, e.g. smaller date range, fewer segments to break down the data, and so on.

Best,

Google

[david.e...@smvgroup.co.uk]

Hi, 

I've tested this with just one account, looking at keywords with only 100 clicks or more for the past 7 days , which is only a handful and it still does not work. Any other ideas?

Cheers, 

Dave

[david.e...@smvgroup.co.uk]

Any Update?

[Google AdWords add-on for Google Sheets]

Thank you for reaching out Dave.

We have not had a chance yet to dig into this (we were occupied with launching the scheduling feature in the add-on) :) 

We'll take a look and follow up