Support for solving problems with working in the program or its operation can be found at www.maxqda.com/support/ in the FAQ or in the user forum. On this site it is also possible to contact the technical support of the manufacturer of MAXQDA software.
The MAXQDA-Software and the configuration file Config.ini required for the connection to the license server are distributed via the Windows file server
\\uni-kiel.de\files\software\maxqda ( connect as anetwork drive)