Hp Recovery Media Usb

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Temika

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Aug 4, 2024, 5:22:13 PM8/4/24
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Youcan try following this but another option which might work is to use the media creator to do an ISO file then burn that to a USB after with a tool like Rufus. I always use ISO and then burn it myself to USB for boot as it could be an issue with UEFI vs BIOS boot in your system as well so this utility allows you to create the proper one and burn the ISO image.

Of course, they can be closed. Free, community and NFR licenses gets only support on best effort. If our support engineers have free capacity, they take on the free cases.

But if the support load is high, then free cases will be closed after some days.


It would help, if you can describe all steps taken (probably with screenshots). Or take a video from the boot process until the cmd window shows up and upload it to youtube so we can see whats happening exactly.


While I'm not 100% certain exactly what happened during setup something went awry. She doesn't appear to have access to the MS account associated with the machine...when trying to do a recovery it says the account in question isn't an MS account.


None of that really matters, she had no data on the device so she wanted to just do a factory reset. However, because bitlocker was enabled we need the bitlocker key to do recovery via the recovery option envoked during boot.


You can use the HP cloud recovery tool on your PC or with another PC running W7 64 bit or newer and a 32 GB USB flash drive to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your PC.


I have just recently got a HP Pavilion dv6-1315tx computer second hand. It comes with Windows 7 Home Premium pre-installed. The first thing I wanted to do was to create a recovery disk,but it seems as if the previous owner has already created a set. I am from Sri Lanka so I cannot order a Recovery Kit from HP. Their support page is confusing.


After doing a lot of research, I deleted files such as hpdrcu.dat from the recovery partition as well as another location. I also searched for Rebecca.dat but to no avail on my whole system, but still it gives the same error.


I've created an ISO image using the recovery media creator tool, latest version available downloaded from ESET website. The image is for EEES Managed.

When booting from it, after about 30 seconds, the recovery environment fails with blue screen and error 0xc000a004 regarding ntoskrnls.exe. I've attached a screenshot to this thread.


I have also tried creating a USB flash drive instead of the ISO image. Also tried it on multiple machines, downloading the tool separately on each one. Even tried on a machine without antivirus software installed, as I found an older post here where the file above was marked as a false positive. Both ISO and direct USB flash drive fail to boot on multiple machines (Legacy & UEFI), and in virtual machines.

When building ISO image, the size of it is different each time a new one is created, by around 10-15 MB, which is very strange considering I am using the exact same options to create it and the exact same tool downloaded from ESET website.


If that is the case, if you disable 'Secure Boot' on the machines you are attempting to decrypt and create the ESET Recovery USB via the Creator Tool as a 'EFI USB 32 & 64 bit' instead of using the WIN RE methods. Does this allow you to boot to the USB and decrypt as expected?


This was part of a data recovery job. The laptop the NVMe drive came from had been damaged. The drive also had some issues. We were able to fully image it, and we needed to decrypt the image so that we could extract the data for our customer, who use ESET encryption in their company.


I did manage to decrypt the image using the EFI USB 32 & 64 bit, but after a few tries. The GUI version failed to load when the image drive was connected to the machine, and the text mode version failed to decrypt the drive midway. Tried it on 2 different machines, both with Gigabyte motherboards, BIOS reset to default settings. In the end I tried it on a computer with an ASUS motherboard, which worked using GUI version but only in performance mode.


We rarely deal with ESET encryption, as most of our customers prefer to use other solutions. However I will say that getting to the point where this drive was decrypted, was a process a lot longer than it had to be, and with so many issues with the recovery environment. It's unnecessary difficult just to get the process going.


Thank you for letting us know. Looking into this with the Development Team, this looks to be an issue with the Windows Recovery Environment which we utilize using our WIN RE option of the ESET Recovery USB to help allow customers using Legacy BIOS Mode machines 'Decrypt' their Workstations as well as providing another option to UEFI BIOS Mode machines.


I will continue looking into this with the team, but it seems like an issue that Microsoft are hopefully going to resolve and it is unfortunate our ESET Recovery USB WIN RE tool can be affected by this.


Carbonite Safe Server Backup requires you to create recovery media in order to perform a Bare Metal restore. It is recommended that you create the recovery media after you schedule your first Bare Metal Image backup.


The Create Recovery Media button is found within the Notifications panel of the Dashboard. Click this button to begin creation of your recovery media. It can also be found at the top of the Restore page.


The Microsoft ADK and accompanying PE add-on must be installed on the system in order to create the recovery media. Please download the Microsoft ADK and PE add-on here: -us/windows-hardware/get-started/adk-install.


These allow for the easiest recovery media creation process. However, the Deployment Tools and the Windows Preinstallation Environment (Windows PE) are the only features that are required on most systems.


Your next step is to select the type of recovery media you wish to build. Your choices are Removable flash media which will look for a USB connected device to use as the boot media, ISO Image which will create an ISO to boot from. We recommend that you use a USB Flash Drive in order to make the Recovery Media. Make your selection and click Next.


Adding drivers into the recovery media is the next step. Drivers are useful if you have specific hardware installed that needs drivers before they will work. If you require specific drivers to be installed, click Add storage device drivers or Add network device drivers and you will be able to browse to where the drivers are so they can be included in the recovery media. Once you have added all the drivers you need, if necessary, click Next.


After you have added any drivers to your recovery media, you are prompted to select your network connection. By default this is automatically set up after you have successfully performed a Bare Metal Restore and restarted the machine. However, if your computer requires specific network settings, you can make those selections or manually configure the settings after you first start it up. We recommend, unless a specific IP address is required, that you connect automatically and obtain an IP address from a DHCP server. Once you have completed your selections, click Next.


You are next prompted to mount a network share. By default, the recovery media prompts you to not mount a network share. If you need to mount a share automatically after you boot the drive, you can select the appropriate option, browse to the shared location and provide the appropriate credentials. Click Next to continue.


You are then also prompted to list the location of the Windows Assessment and Deployment Kit (ADK). The Windows ADK is what is used to facilitate the bare metal recovery process and needs to be installed on the computer you are building the recovery media on before you can continue.


If you already have the software installed and listed in the field provided, please click Next to proceed to building the recovery media. If you still need to install the software, please click this link -us/windows-hardware/get-started/adk-install to download it.


Note: The ADK webpage, installer and software are all provided by Microsoft. Installing this software is required before you can create recovery media. If you are experiencing issues with the webpage display, we suggest adjusting your internet settings, attempting the download with another browser, or attempting the download from another computer. If none of these methods fix the issue, we then suggest contacting Microsoft.


You will now be able to boot your computer in case of a crash from the media. Please ensure that the media is not stored on the computer itself as you would not be able to access it if the computer crashes and you need to perform a bare metal restore.


In this case, you may find some useful information regarding the INF file in our article "New Setup Information File (INF) support for Intel Wireless Drivers (Driver Package Version 21.90.X or Newer)"


The Synology Active Backup for Business Recovery Wizard recognized the Netwtw08.INF file and the wizard's 'Load Drivers' installed the appropriate drivers and added the Inter(R) Wi-Fi 6 AX200 160MHz to the recovery wizard's 'Network adapter driver list'.


I am glad to hear that the information provided was useful and that you could perform the steps you needed to. Regarding the issue with the tool, please check with the developer for any troubleshooting steps regarding this situation.


Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

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