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Acrobat failed to load its Core DLL--can't open pdf files as a result

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Angie_C...@adobeforums.com

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Oct 31, 2008, 12:47:37 PM10/31/08
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I just installed Acrobat Reader 9 and I am getting this error message. I shut down the computer to no avail. I am not able to read any pdf files. Any help is appreciated.

Louise_E...@adobeforums.com

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Nov 1, 2008, 3:17:03 PM11/1/08
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I am having the exact same problem. I don't know what happened to my Acrobat. It has always worked perfectly. Then somehow it was corrupted and I have tried to update it, restore it or do what I can all to no avail.

Louise

Angie_C...@adobeforums.com

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Nov 3, 2008, 10:57:46 AM11/3/08
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Louise, I restored my pc to an earlier point and now I have version 8. Try restoring your computer to preinstallation date of version 9.

It works great!

Gene_...@adobeforums.com

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Nov 3, 2008, 12:03:08 PM11/3/08
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I was wondering if either of you have the Quickbook PDF Printer? This has caused the error in the past with Reader 8.

Angie_C...@adobeforums.com

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Nov 3, 2008, 1:37:30 PM11/3/08
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I do not have the Quickbook PDF Printer.

Jalaj_S...@adobeforums.com

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Nov 16, 2008, 4:44:00 AM11/16/08
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I am facing the same problem with the fresh installation of Acrobat reader 8.1.3 . I am unable to uninstall the ver 8 or upgrade it to ver 9. Everytime I try to do so, I get the fatal error "The installation package could not be opened, please contact the application vendor". Please help , I am unable to open any pdf file.
I have a new machine with lots of software are installed in the last few days. therefore I cannot restore it to any previous day.

thanks in advance and hoping to get a positive from you soon.
Jalaj

Angie_C...@adobeforums.com

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Nov 17, 2008, 12:36:24 PM11/17/08
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Try doing the following to see if this helps:

go to: Start
Search all files and folders
Type: Adobe

If any results show up delete all of them and empty the recycle bin. Then go to Google and do a search on Adobe removal and follow the instructions.

After you remove everything restart the computer.

Let me know if this works and good luck!

luv_...@adobeforums.com

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Jan 14, 2009, 12:56:10 PM1/14/09
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Is anybody who is receiving this error message running CA Antivirus? Reason I ask is I found this article in a different blog:

"It turns out it was a conflict with CA antivirus and Adobe. It matters what order they are installed .
To fix I unistalled CA anti-virus> rebooted> Uninstalled Adobe Reader>downloaded Reader 8.0>installed Reader".

I haven't tried it yet, but was just wondering if there is a common amoungst us all like CA Antivirus?

Jas...@adobeforums.com

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Jan 24, 2009, 1:39:31 PM1/24/09
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I am getting this error after installing a trial of Acrobat PRO 9.0

anto...@adobeforums.com

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Jan 27, 2009, 3:01:07 AM1/27/09
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helloooooooooooooooo....what can I do for repair it?????

anto...@adobeforums.com

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Jan 27, 2009, 3:08:19 AM1/27/09
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help me pleaseeeeeeeeeeeeeeeeeeeeeeeeeee!!!!!

Angie_C...@adobeforums.com

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Jan 27, 2009, 9:16:59 AM1/27/09
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You must uninstall it and restore your computer to earlier date when you had version 8.0. That's what I did and it worked for me.

marcia...@adobeforums.com

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Mar 7, 2009, 11:17:20 AM3/7/09
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Are you using Firefox? I got this error(adobe failed to load core dll) after installing Adobe 9 and believe that was the problem. There are instructions for installing Adobe 9 in Firefox. The link is on the intall Adobe Reader 9 page. I couldn't follow the directions exactly because they are probably for an older or different version of Firefox than I have but basically you have to tell Firefox to allow www.adobe.com to allow add-ons. I uninstalled Adobe, rebooted and followed the directions to allow add-ons and reinstalled. Ta-da! It works now!
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