There was an error opening the document. The filename, directory name, or volume label syntax is inc

[Benny...@adobeforums.com]

I have two machines, both with the latest version of Adobe reader installed. I have received an email which contains 2 .pdf file attachments - the file names are in Russian Font (Cryllic)

PC 1 opens these docs fine - I double click the file name and the document opens as usual.

PC 2 comes up with the following error message "There was an error opening the document. The filename, directory name, or volume label syntax is incorrect" - Though if I save the files to my machine and then rename them using English fonts - they open up without any problems.

Both machines are XP SP2 - any ideas why one machine will open the files fine, but the other one has problems?

Any and all assistance is greatly appreciated!

Cheers

Benny

[igor_bakka@hotmail.com@adobeforums.com]

Hi I had same thing! You just have to rename the file so it has only English letters, or only numbers. Then you can convert from scan file into PDF.

You have to rename the file name, from Russian Font (Cryllic) to English letters and it will work! Before I was struggling for long time trying to open the file, with adobe photo shop and then saving it in PDF it takes time and the size of the file becomes large.

I hope it works!

Best regards,

Igor :)

P.S. please write if it doesn't.