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Adobe Reader X email issues with Outlook 2007 & Win XP
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rahul...@trnswrks.com
Jul 5, 2012, 1:29:26 PM7/5/12
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I am running into an issue with the option of sending the PDF document as an attachment in Outlook 2007 on Win XP.
I have a Java applet creating and opening a PDF document. The document is saved in the user's home directory and then opened by the applet. The issue I am running into is when the user click on the Email icon in the toolbar or uses the "File|Attach to Email..." menu option and then clicks on the "Attach" button in the email panel on the right in Adobe Reader X, it opens up a Outlook new email window, but the attachment is not visible. If you point the cursor in the "Attached:" field in the Outlook New Mail window, it does look like there is some object there but it is invisible. Also, if you go ahead and send the email, the recipient would receive the email with an attachment but the extension is missing in the file and it would not allow the user to even save the attached file throwing the error "Cannot save the attachment".
None of this happens if the user saves the PDF document opened by the applet, and then open the file and use Reader X to send the file via email.
None of this happens with Outlook 2007 or 2010 on Windows 7 also.
This is very frustrating and any help would be appreciated. If you need any more information, please feel free to ask and I would try my best to respond promptly.
Thanks.
Rahul Kumar
I have a Java applet creating and opening a PDF document. The document is saved in the user's home directory and then opened by the applet. The issue I am running into is when the user click on the Email icon in the toolbar or uses the "File|Attach to Email..." menu option and then clicks on the "Attach" button in the email panel on the right in Adobe Reader X, it opens up a Outlook new email window, but the attachment is not visible. If you point the cursor in the "Attached:" field in the Outlook New Mail window, it does look like there is some object there but it is invisible. Also, if you go ahead and send the email, the recipient would receive the email with an attachment but the extension is missing in the file and it would not allow the user to even save the attached file throwing the error "Cannot save the attachment".
None of this happens if the user saves the PDF document opened by the applet, and then open the file and use Reader X to send the file via email.
None of this happens with Outlook 2007 or 2010 on Windows 7 also.
This is very frustrating and any help would be appreciated. If you need any more information, please feel free to ask and I would try my best to respond promptly.
Thanks.
Rahul Kumar
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