Ebook Frustration

[Joh...@adobeforums.com]

I downloaded an Ebook for the ebookmall ( Adobe Reader format ). I got my DRM activated and I am able to view the book on my computer ( Adobe Reader 7.0 ).

However, when I try to transfer the book to my Treo ( File--> Digital Editions--> My Digital Editions-->Actions ) the option "Send to mobile device" is grayed out. I have the device connected and the Adobe Reader activated when I do this.

What am I doing wrong?

[Guillermo_Pe...@adobeforums.com]

First you have to be using Adobe Reader for Palm to upload the file. But I am als getting an error on a new ebook I jsut bought. It reads like this "The document has not been encrypted using standard security handler and therefore cannot be opened" If you find a solution to this problem please let me know.

[David_...@adobeforums.com]

This error means that you have a Digiral Rights Management violation. The usual cause is failing to use the full desk top version of Acrobat Reader to export to the Palm device, but I suppose it could also indicate an unlicensed document.

You cannot use the Palm specific desk top component to export rights managed documents.

[Monica_...@adobeforums.com]

I get the same message "The document has not been encrypted using standard security handler and therefore cannot be opened" when I download a book using the Adobe Reader for Palm format.
So what do you do to fix a Digital rights Management violation.
I find that if I download a book using 'multiformat' I have no problem loading the book to my palm and reading it.

But a lot of good books are not in multiformat.

How do we fix the encrypting error.

[Derek_...@adobeforums.com]

I just spoke with my book store from school and they told me that the books that give you the error standard security handler error are not transferable to a PDA. Once you download them to your computer that is it. It will only work on that computer.

[Paul_Fot...@adobeforums.com]

not entirely true - I had the same problem when trying to transfer through Adobe Reader for Palm OS but then tried to through Adobe 7.0 Digital Management section and it works fine (well, kind of, although I can see the pdf on my device I cant actually view it!)

[Cathy_N...@adobeforums.com]

Paul,
I too got my books to download to my handheld T|X by opening them in the adobe reader 7.0, digital management then did the hotsync. My problem is that 1/3rd of the screen is taken up with the annotation feature that I can't get to turn off. Very frustrating.

[Paul_Fot...@adobeforums.com]

I eventually got this working by a large number of steps - through Acrobat you can go to the web-based edition of Digital Editions Viewer. From there, you can "print" using the adobe pdf print driver to a new pdf. Then, you can upload that (non-protected) using the normal Adobe Reader for Palm OS. Word of warning - dont let your pdf's go bigger than 6mb or you will get constant memory errors. And they look crap on the T/X and are almost impossible to read - it screen prints them so for each page you have to click and hold to enlarge the captured text. argh - i'm never ever going to buy a DRM protected pdf again.

[Juan_C...@adobeforums.com]

I purchased several ebooks from an online store that already disappeared. This was several years ago.

My computer crashed and had to reformat it again.

I also changed my email address.

Now adobe reader (version 7) tells me I downloaded the file with different credentials and cannot open. Must return to the store and download them again.

How can this be worked around?

[Evely...@adobeforums.com]

I recently try to upgrade to 1.7 and when I was prompted to unistall version 1.5 i said yes, now when I try to install version 1.7 I get the message corrupted digitaleditions_win.zip, does anyone have an I idea as to what I should do next?

[P_D...@adobeforums.com]

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