CS4 Vista

[John_...@adobeforums.com]

I have been using this combination successfully for over a month when it changed. I tried to open CS4 normally and got the error message "Could not open a scratch file because the file is locked. Use the Properties command in the Windows explorer to unlock the file". This error message is then followed by : "could not initialize Photoshop because the file is locked. Use the Properties command in the Windows explorer to unlock the file".

So I can't open Photoshop - I have no idea what to do apart from feel very frustrated - please, please help.
John

[Zeno_...@adobeforums.com]

press Ctrl+Alt+Shift immediately after starting Photoshop, if done right, you'll get a dialog box asking you to delete the settings file. Click yes and see if that fixes your problem

[John_...@adobeforums.com]

Beautiful, thanks so much - worked right away

So relieved, many many thanks

John