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CS3 Printing has a major bug or progamming Issue.

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Norman_...@adobeforums.com

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Apr 29, 2007, 6:00:44 AM4/29/07
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Tried to print a 10ft panoramic landscape with CS3 on an Epson 1290 with disastrous results. Only prints about 4ft then aborts. Worse still what it did manage to print was 5ft of the the panorama compressed into that 4ft, the width had been compressed by my assessment as much as 15/20%.
Previously had no problems with CS2 so I have had to reinstall CS2 to effectively do all my printing (especially long landscapes).
Even gone to the extent of reformatting computer and reinstalling everything from new.

So Adobe can you please tell me what good is it or the point in releasing a program that you cannot trust to print?
I don't trust Photoshop CS3 to do any of my printing anymore, not even A4 or A3 sizes.

chrisjb...@adobeforums.com

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Apr 29, 2007, 6:12:49 AM4/29/07
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So Adobe can you please tell me what good is it or the point in releasing
a program that you cannot trust to print?


You're not talking to Adobe here. This is a User to User forum.

As no one else has brought up this issue, we must assume it is some setting in your printer driver that is not right. CS3 does handle printing differently to CS2, so double check your settings again. I'm sure that is where you'll find your answer.

Let us know how you get on.

Chris.

Norman_...@adobeforums.com

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May 2, 2007, 1:21:29 PM5/2/07
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Talked to Adobe Tech Support, After about 3hours renewing re-installing everything possible including drivers etc as directed by their technician on the phone, we managed to solve nothing, having sent them screen snapshots of all stages etc was advised to use CS2 for all my printing whilst they look into problem.

just to reply my printer driver is the latest from Epson and works
perfectly well with CS2 and all other software

Norman O

Peter...@adobeforums.com

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May 2, 2007, 6:15:38 PM5/2/07
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You can't print a ten foot long print with the Epson driver. It tops out at somewhere around 90 or 92 inches, and it's only half of that is you've got the high resololution options checked. If you want to print longer prints, you'll need a RIP. Colorburst and Imageprint will both do the job.

Norman_...@adobeforums.com

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May 3, 2007, 5:14:51 AM5/3/07
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To Peter

Not true, my Epson 1290 will print up to 3.267mtr (approx 10ft 9inch) if you need proof I currently have a 10ft+ landscape on display at the Chesterfield public library in Derbyshire, UK. it will be there on view until the end of May.
I have printed more than 15 such landscapes using CS2 and my Epson 1290 with no problem (however the printer is slow and they do take a long time approx one and a half hours)
Today I am printing another such long landscape using CS2 to be displayed in a local radio station company boardroom.
So do not believe what they tell you about the Epson printers inability to print long prints.
You will also see one of my landscapes referred to at PhotoWalkthrough.com

Fred_...@adobeforums.com

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May 4, 2007, 7:19:31 AM5/4/07
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Norman, I'm honestly trying to be helpful here (hope it helps).

CS3 has a strange new protocol where the everything is reset to the default printer and default settings at each new print job. I am at a loss as to why some bright spark in programming decided this made sense, and Adobe's "solution" (to a problem that shouldn't exist) is to reset the custom print size in page setup before printing each time (or something like that - I still haven't worked out quite what they mean and am printing, like you, from CS2).

What I really cannot fathom is why, after printing problems along the above-mentioned lines were reported on numerous occasions with the public beta of CS3, they still shipped a "final" version that is crap and nonsensical when it comes to setting up printing, particularly if you have more than one printer installed (including Acrobat's PDF "virtual" printer, I have four on the one machine).

That some fans reported Adobe's "solution" to a problem of it's own making as "brilliant" beggars belief. Why on earth did they introduce the problem in the first place? And then why do people praise them for a workaround?

Maybe there were one or two dialog screens too many in CS2, but at least printing from within it had continuity and was consistent.

Or maybe I'm just stupid. Point is that I have a bunch of wasted paper and ink here that bears testament to something being amiss as well.

John Joslin

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May 4, 2007, 7:24:04 AM5/4/07
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That some fans reported Adobe's "solution" to a problem of it's own making
as "brilliant" beggars belief. Why on earth did they introduce the problem
in the first place? And then why do people praise them for a workaround?


That was pure sarcasm Fred!

It is a bad move from Adobe though.

Fred_...@adobeforums.com

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May 4, 2007, 7:56:59 AM5/4/07
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Yeah, John, you're right. Maybe it's a result of the political situation here at the moment, but I'm becoming increasingly intolerant of stupidity.

CS3's printing protocol is plain stupid. Hence that extrapolation. Sorry if I offended anyone.

dave_...@adobeforums.com

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May 4, 2007, 8:09:19 AM5/4/07
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That some fans reported Adobe's "solution" to a problem of it's own making
as "brilliant" beggars belief.


sarcasm catches the gullible! BRILLIANT! ;)

(as john says, i was agreeing with the orig. poster fred. screwing up the print dialog was a dumbash error. "Brilliant" is a reference to the guinness beer commercials we have here in the states where the 2 inventors of guinness beer state obvious ideas to each other, then shout "brilliant" as if they were holy revelations).

have to explain you humor means it probably wasn't that good in the first place. turning that explanation into sarcasm itself... BRILLIANT!

XD

dave_...@adobeforums.com

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May 4, 2007, 8:10:08 AM5/4/07
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Sorry if I offended anyone.


nah. we still luvs ya, ya big lug! :)

Fred_...@adobeforums.com

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May 4, 2007, 8:15:33 AM5/4/07
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'K, I understand now. We had that commercial here a few years ago, and I didn't make the connection.

Thanks, Dave.

dave_...@adobeforums.com

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May 4, 2007, 12:17:01 PM5/4/07
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just trying to lighten up a dark room! :)

mrbi...@adobeforums.com

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May 4, 2007, 1:04:51 PM5/4/07
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my printing problem in ps3 was trying to print a simple contact sheet. i created it as i've always done. pulled up the print window, set my preferences, got the printer dialog box, rechecked the settings and my 8x10 contact sheet printed about 2x3 on an 8.5x11 paper. i double checked EVERYTHING and the same thing happened several time even after restarting ps3. frustrated, i opened ps2 created the same contact sheet and it printed perfectly.

there has to be a bug here. if not it is a poor decision by adobe to rewrite the method of printing

Norman_...@adobeforums.com

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May 4, 2007, 2:34:11 PM5/4/07
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Hi Fred
Thanks for advice, have re-setup printer all along the route, just no joy.
Glad to see someone agrees with me that the new printer interface is poor and in my opinion a step backwards. As to my cost it ruined a £50 roll of Epson Glossy paper for me.
You know it makes me wonder if we are paying adobe to be their guinea pigs on CS3. You can normally expect a few teething problems with any new release but this, by the number of complaints and bugs that I have read about is ridiculous. I could go on because I am so angry but I won't. You know what I think they will bring out CS4 with all the bugs fixed and then expect us to buy it, adding to all the millions of dollars the are making world wide.
Sorry for my sarcasm but at this very moment I just can't help it.
Their is a saying in the Uk we say "You have been sold a pig in a poke"
Anyway I am glad it has provoked some discussion.

Rick_...@adobeforums.com

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May 4, 2007, 3:14:02 PM5/4/07
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I haven't seen any complaints about this on the Photoshop Mac forum. Is it a Windows-only "feature"?

On the CS3 beta, printing was so screwed up that I just stopped using it. Messages on the Beta Forum indicated that the printing issues would be fixed in the shipping version.

I print a lot from Photoshop, and this situation has really soured me toward CS3.

Rick

Fred_...@adobeforums.com

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May 4, 2007, 7:36:30 PM5/4/07
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I believe it is a Windows only problem.

I heard the Mac version of beta was updated regularly for many users who registered for that so they could sort things out.

Once again a version gets written for a new Mac OS and Windows users are an afterthought. By next version I guess Mac's OS will be internally the same as Windows (seeing that the hardware is now the same) and the same copy of apps such as Ps will work across both platforms. Maybe then Windows users will benefit from the same level of debugging that Adobe's precious Macophiles are accorded.

I've got to admit that I didn't really persevere with CS3's printing after it became apparent that things were still messed up and I'd decided that I'd contributed enough time, paper and ink to the garbage trying to work it out. In anticipation of just such a thing occurring I had left CS2 installed (no matter what the legalities), same as I left CS installed alongside CS2 until they attended to the bugs in that version. This printer mess is way worse than anything CS2 offered by way of bugs though, and I'm hoping they will try to fix it.

Cal...@adobeforums.com

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May 5, 2007, 6:43:07 AM5/5/07
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Got to say that I'm also having issues with the printing part too.

Despite checking all settings, it prints pics cropped or shrunk - especially on contact sheets. I've had to revert back to CS2 for printing - where everything works fine.

Robert_...@adobeforums.com

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May 5, 2007, 10:55:10 AM5/5/07
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Well on my HP B9180 even when you tell it to center the print on the page,
it stills prints it off center and it cuts off part of the print. I don't
think the new printing setup in CS3 is an improvement.

Robert

m...@adobeforums.com

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May 6, 2007, 5:52:02 AM5/6/07
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I have a somewhat related question per printing in CS3. I notice now that when I select "File/Print" a large pre-print window comes up with features I seldom use, and then I must select "Print" to open the standard and now "second" print window.

This is really annoying, especially since the first window simply repeats features that are on the standard print window! To add further insult, this new large print window box is not resizeable!!

Someone please tell me that there is a way to turn off this poorly designed and useless print window...

Rick_...@adobeforums.com

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May 7, 2007, 5:53:36 PM5/7/07
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This printer mess is way worse than anything CS2 offered by way of bugs
though, and I'm hoping they will try to fix it. <


Fred,

Adobe decided to change the way CS3 Windows handles printers. So this is not a bug, it is intentional design and will not be "fixed".

<http://luminous-landscape.com/forum/index.php?showtopic=16391&st=80>

See message #86.

For now, I'll continue to print through CS2. I'll probably investigate Qimage too.

It would have been (at least) polite, after a program change so drastic that we all thought it a bug, for one of the Adobe people who are responding to other issues on this forum to let us know what was going on.

Rick

Fred_...@adobeforums.com

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May 7, 2007, 10:01:37 PM5/7/07
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I didn't think it was a bug. I made comment that it was a stupid printing protocol as it was written, and needs - desperately - to be re-written.

I have no idea what the thinking was, or what workflow the programmers responsible for this mess have in place on their own computers, but for a stand-alone machine like mine with three printers and Acrobat's PDF virtual printer installed it was a bloody nightmare trying to organize a printing session using different printers, profiles and papers with that hopeless "revert everything to default for each new print" regime in place. So CS2 it is for printing at present.

I might be forgiven for assuming Photoshop was a professional standard program written for professionals (the price is certainly indicative of that), but including this garbage printing protocol is amateurish at best.

Fred_...@adobeforums.com

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May 8, 2007, 4:53:30 AM5/8/07
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Maybe there is a bug, maybe someone else can repeat this:

I tried again with printing in CS3.

Two printers involved this time - Epson R2400 and Epson Pro 7800 (default printer).

New print job, select 2400 from the default 7800 shown and change all the reverted to default settings to what was needed for the print job. Sent job to printer.

New print job #2, exactly the same size and presets required on the same printer (2400) - open Print dialogue and though R2400 is still shown in the printer selection box and settings are still the same, image is not centered in preview pane.

Select setup, and the 7800 panel opens.

Revert to Print dialog box, change printer (still showing as 2400) to 7800 and then back to 2400.
Hit setup again, and the 2400 panel opens (!!) as it should have previously - with everything back at default presets (pita).

This behavior makes absolutely no sense to me.

Both printers and all dialogs and settings are working as expected in CS2.

TLL

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May 8, 2007, 4:23:14 PM5/8/07
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CS3EE printing woes here too! This is not where I want to be at the moment. Installed CS3EE @ home last night. Whatever CS3 sees when I print to my Minolta color laser sure isn't the same printer CS2 uses! Image is squashed, who knows what the paper size shows (tabloid or bigger on an 8.5x11 printer?), however, when selecting my Kodak 8500 everything looks fine.

This thread doesn't bode well for when I setup CS3 at work where I'm hooked up to 5 different printers - my main ones are a HP5000PS 60" and a Kodak ML500. Please cross your fingers for me, I report later this week...

TLL

Fred_...@adobeforums.com

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May 8, 2007, 5:50:21 PM5/8/07
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Don't uninstall CS2........ you'll be using it for printing, guaranteed.

Art Campbell

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May 8, 2007, 5:58:41 PM5/8/07
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And a number of people like qimage for printing.
Does a nice job... <http://www.ddisoftware.com/qimage/>

Art

Brian...@adobeforums.com

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May 9, 2007, 1:52:09 PM5/9/07
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I asked about this same problem on April 24th, but only had two replies, both of which were indicating the problem was with me, but having found this thread, it obviously isn't.

I also have a Konica Minolta colour laser printer (5430DL), it works perfectly in CS2, but in CS3 the image is squashed top-to-bottom, rotated 90 degrees, and printed half off the page. The same images printed in CS2 are perfect, even if they are edited in CS3 first. As had been said above, for the "industry standard image editing software", this is unacceptable. (I was going to say "crap", but didn't want to offend anyone!)

My default printer is a Brother 5250DN B/W laser. It prints images perfectly from Both CS2 and CS3.

So it seems there is a dependency of which printer is the default printer? Can you tell me please where the documentation is for that information, I haven't seen it yet. Many thanks.

gregor...@adobeforums.com

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May 10, 2007, 4:48:08 AM5/10/07
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Having the exact same problems Brian has, with an Epson c1100.
Changing default printer doesnt help either.

Buying another program (qimage) to get around printing with PS isn't really a solution.

Would be nice if some ppl from Adobe would at least tell us if this is considered a bug (and they are working on it), or if their solution is "It's a user problem, go buy a mac" ...

Ronald Keller

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May 10, 2007, 5:32:37 AM5/10/07
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Brian,

Same problem here on my 2400W. When I print at 600x600 dpi all is ok but other resolutions distort the image!

Ronald

Brian...@adobeforums.com

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May 10, 2007, 6:04:31 AM5/10/07
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Well this has to be a bug, doesn't it? I mean with so many different people in different situations getting the same fault, it has to be the program?

This is a link to a form where you can report the bug directly to Adobe. I would urge anyone with this problem to fill out the form, so that Adobe gets lots of bug reports. Then they will do something about it, I'm sure.

<http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform>

The really interesting question is this: Are there people who CAN print from CS3, and if so, why can they print, and we can't??

I remember that the very first time I clicked Print in CS3, a box popped up telling me that since I am not printing to a postscript printer, certain things have happened or been disabled or something. To be honest I didn't take much notice of it, I just agreed that no, I am am not printing to a PS printer, so carry on.

Was that a mistake? Is there something in that dialogue box that is vital? Trouble is, I'm not sure that I can find that dialogue again...

Is this fault only appearing to people using non-postscript printers? Do those users using PS printer have any problems?

This just smacks of PS errors. I just remember the old days when PS first came out, and we had the same sort of problems with images being distorted, rotated and printing half off the page - this just feels the same to me. Any thoughts?

Norman_...@adobeforums.com

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May 10, 2007, 1:08:21 PM5/10/07
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Have installed CS3 on a 2nd Windows computer and tried to print a long landscape using my Epson 1290 printer page size (custom size 329mm x 3276mm which CS2 has no problem printing on either computer) and CS3 as usual offers to print after much negotiation, and then proceeds to print approx 3rd of what it should and what it does print is shortened/compressed. so have established it doesn't work with any degree of reliability on either of my computers.
As far as using third party programs to print this should not be necessary I have over the years spent enough with adobe, they should have got it right instead of all the hipe and hoo ha that proceeded CS3's launch to extract a few more million dollars from he unsuspecting public.
Its ok for us that have used Photoshop for a few years and know what we should expect but what about all the newcomers who are now blaming their own computer and desperately trying to solve what is for them an unsolvable problem, and not an announcement or word from Adobe to warn anyone.
For the last two weeks I have been in touch with adobe Tech services on nearly a daily basis, I have sent them every aspect of my computer spent hours downloaded files and uploaded trial programs (all at their request) to test my computer and its printout, but as yet no solution (they are still working on it!) until I wish I had never purchased CS3.Wished I had left it alone until they had fixed all the bugs?
Will keep you posted if they find a fix
Norman O

Barry_Cli...@adobeforums.com

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May 11, 2007, 7:03:26 AM5/11/07
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"Are there people who CAN print from CS3, and if so, why can they print,
and we can't??"


I can print to my Epson 1290, but I can't make the image centered on A3 in the way I could with the Beta version. The image is shifted across the short dimension, so that the border one side is very small, (much too small), and the border the other side is very large.

I haven't investigated whether there is a work-around that does not use "center image" - that will be next. If not, I may have to do whatever is necessary to ensure I can open them in CS2 (they tend to use smart filters, etc), then print from CS2 all the time.

ps: the preview shows the lack of centering before printing, so at least I am warned!

CS3, Windows XP SP2, Epson 1290.

Michael_D...@adobeforums.com

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May 11, 2007, 11:08:53 AM5/11/07
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Did you set the Epson driver to minimize margins?

Barry_Cli...@adobeforums.com

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May 12, 2007, 5:06:17 AM5/12/07
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"Did you set the Epson driver to minimize margins?"


No - the Epson driver is set to A3, "Standard printable area" and "Centered".

(The PS CS3 dialogue box has "Center image" and "Scale to fit media". And the correct landscape/portrait button).

What I get is about 3 mm margin one side, and about 25 mm margin on the other. In CS3 Beta, after doing the workaround for non-standard paper sizes, I would get about 3 mm each side for the same photograph.

It is somewhat as though PS CS3 has an incorrect value for the width of A3 paper! The extra margin is on the left side of the printer, (the side opposite to the buttons), where the adjustable guide is. It is as though PS CS3 acts as though the paper is about 22 mm narrower, and so treats the guide as set about 22 mm towards the RHS. (I'm describing the effect, not the reason - I don't know what that it).

But contrary to that last paragraph, as I said earlier, the CS3 preview shows that the paper isn't centred, and in fact appears to give an accurate indication that it will print off-centre. PS "knows" where the image will print - it isn't simply that the printer & driver screw up without PS knowing about it.

Michael_D...@adobeforums.com

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May 13, 2007, 9:43:13 PM5/13/07
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The standard printable area on Epson and many other printers results in margins that are not equal on all sides; one side has a larger margin of about one-half inch. Epson's drivers have an option "minimize margins" (may also be something like "maximize printable area") that reduces the margins on all sides and all equal. On my 2200, they go from about 0.25/0.25/0.25/0.5 in to about 0.12/0.12/0.12/0.12 in. When PS "centers" the image, it does so within the printable area, not within the total paper size.

Previeous versions of PS respected your default setting for this option; the CS3 version automatically reverts to standard margins, which you can then override to minimized on either a per-session, per-image, or per-print basis, depending on how unlucky you are.

David_D...@adobeforums.com

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May 15, 2007, 8:34:19 AM5/15/07
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All this makes discussion me happy I do all my photo printing using Qimage and avoid printing in Photoshop!

Dave

John_Ho...@adobeforums.com

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May 15, 2007, 10:46:01 PM5/15/07
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All this discussion makes me happy I decided to skip CS3 completely! Will stick with CS2.

--John

Barry_Cli...@adobeforums.com

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May 16, 2007, 4:00:42 AM5/16/07
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"one side has a larger margin of about one-half inch"


I'm getting 3mm versus 25mm. That simply is NOT right! There is no way the 1290 needs a 1 inch margin on one side across the narrow dimension.

I haven't yet found a workaround. Perhaps I will have to use CS2 for printing until it is fixed in CS3.

Norman_...@adobeforums.com

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May 16, 2007, 7:04:11 AM5/16/07
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The main problem with CS3 is how many more bugs yet undiscovered are waiting and lurking in the undergrowth? not sure as yet as to whether or not I can completely trust CS3 not corrupt anything else let alone the printing. also wonder as to how long it will take Adobe to find a fix?

ID....@adobeforums.com

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May 16, 2007, 5:13:50 PM5/16/07
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Well all you boys & girls get them bug reports in so they can be fixed so I can upgrade my software with my new computer in the fall.

Stephen...@adobeforums.com

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May 16, 2007, 6:09:58 PM5/16/07
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FWIW, my contribution is similar to some.

My first print out of CS3 on an Epson 3800, which was sized for 8.5x13 on a piece of 11x17 stock, came out very nice. However, the upper to lower and side to side margins are in the 1/2" difference category.

As long as I'm undersizing this will work. My next attempt will be almost full use- 16x20 on a piece of 17x22.

My default printer is actually an HP Deskjet for the office, so maybe that skews with their not being two photo printers.

Barry_Cli...@adobeforums.com

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May 18, 2007, 1:45:14 PM5/18/07
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"I haven't yet found a workaround."


I've just printed from Lightroom. I managed to get a properly-centred print with the margins I expected.

My workaround may simply be to stop trying to print from Photoshop CS3, and print from Lightroom instead.

I'll try to submit adequate evidence to Adobe for them to fix this problem, because many people using Photoshop CS3 won't have Lightroom to fall back on.

Stephen...@adobeforums.com

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May 18, 2007, 5:04:55 PM5/18/07
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Printing to full use of the paper went well. And even margins also.

But the software reverts to default every time during the same session just as noted by others.

Al_U...@adobeforums.com

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May 18, 2007, 9:57:59 PM5/18/07
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I had problems printing to my Epson 2200 using my computer that was running Windows Vista. I downloaded Epson's printer drivers for Vista and I haven't had any problems since. I've not printed any panoramics but I've had no problem with 12x18.

Lawrenc...@adobeforums.com

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May 18, 2007, 11:21:29 PM5/18/07
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A 10.5x17 print printed with perfect margins on my Canon i9900. 1" exactly each side. and top to bottom centered perfectly. Best i have ever seen from PS.

Epson must be having fits! Next week I'll take a file to Pro Photo and run it on the 3800 and see.

TLL

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May 21, 2007, 12:22:50 PM5/21/07
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Start frustrated Monday AM rant-

Why is printing from CS3 soooo screwed up?! Jeesh, all I want to do is crank out a screen grab of windows explorer to our networked HP laser to pass along file location information to the next department - something that I've done in PhotoshopXX for YEARS. I used to select 'scale to fit ' and 'center' bing, done.

Now what do I get? scale to fit and center - I get a 1 inch square image in the upper left of the page. Center the page, NO

'fit image' and I get a huge chunk of the bottom quarter of the image in the upper left of the page. Oh, and the ctrl-p dialog preview looks just fine(?) I try a bunch of these at different settings, all crap and wasted time - I challenge someone to help me fix this! Do I have to manually enter a scale for every one these mundane print jobs?

Damn, it works without thinking in CS2, with no intervention on my part. I have a ton of problems with my Minolta 2430DL @ home too. Simply unuseable.

Printing in CS3 is broken, somebody screwed up and devoted (and intelligent) users are getting angry. I'm getting closer to
sending CS3 back and waiting for a functional application release...

Thanks for putting up me.

TLL

Norman_...@adobeforums.com

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May 21, 2007, 4:00:29 PM5/21/07
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For me CS3 has hit rock bottom, I have given up after so many screw ups with the printing and crashes. The adobe tech guys seem to want to point a finger at my printer (Epson stylus photo 1290) as being the problem despite me never having had a problem before with any previous version of Photoshop or any other program, they say that currently they have no answer to the problem and don't know if they ever will have an answer or how long it will take, if ever.

So sadly I have returned CS3 and asked for my money back, I cannot be doing with all the trouble and hassle it is causing me.

I'll wait until they have fixed all the bugs in CS3, until then I will stick to CS2 that doesn't give me any trouble.

Totally disillusioned with Adobe

Lawrence...@adobeforums.com

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May 21, 2007, 5:45:26 PM5/21/07
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Printing from Illustrator, InDesign or Photoshop in CS3 causes major issues on anything over 8.5x11 when using an Epson 7800 Pro through Colorburst RIP. Printing on anything larger like Super B or A2 or up causes the printer to start about 2/3 of the way into the job. Crap Crap Crap Crap Crappy. It seems it is only CS3 having problem with the postscript printing. I have issues with Acrobat 8 Printing an upside down mirror image of text when I have long edge bind selected for a HP laserjet 4200 that does not support duplexing. I just have that as a standard setting for another printer and when I use the 4200 and forget to adjust it back to no bine it prints the Reverse mirror of my PDF... Crazy Stuff here! when you print to an 8.5x11 in InDes CS3 and set a smaller scale like 92% and setup to print centered, it still prints Left top no matter what you select. Who wrote the postcript printing from CS3 Apps!!! a monkey? Also Bridge CS3 Has a horrible time updating on the fly!

C_J...@adobeforums.com

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May 22, 2007, 9:14:33 PM5/22/07
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Cue Meatloaf: "I want you, I need you, but there ain't no way I'm ever gonna print for you.... Don't be sad, 'cause 2 out of 3 ain't bad..."

now, back to the working program... CS2 !

keepin it alive.

Fred_...@adobeforums.com

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May 23, 2007, 1:12:34 AM5/23/07
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LOL. XD

C_J...@adobeforums.com

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May 30, 2007, 10:50:14 AM5/30/07
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I wonder if we could get anyone from the Adobe Ranch to acknowledge this is a showstopper and indicate that a fix is in the works. At least it would give me hope that my $1000 extended version is salvageable sometime in the future.

Also don't forget to call in and vote for your favorite Bug. That number is 800-642-3623. Or you can text your vote to BUGS 3623. Remember all votes count. Standard text messaging rates apply.

Cue Frank Sinatra: "I programmed it MY WAY...."

keepin it alive

TLL

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May 31, 2007, 11:00:47 AM5/31/07
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Well a bit of good news (as if a properly working investment like CS3 should be celebrated for doing its job), anyway I'm doing production printing to my 60" HP 500PS and so far so good No color or formatting problems at all.

EXCEPT for this STUPID interface where CS3 keeps running back to the OS's default printer - for every single image you print! It's driving me nuts.

Why would anyone think that this new printing setup is better than before? I am connected to six different imaging devices - why should I have to make any printer in my arsenal the 'default' via the OS in order to get a decent workflow going in a single application like CS3(CS2 was just fine). I refuse to make a 60" wide format with very $$$ material on it a default printer when that is the networked laser printers job.

Pointless changes have been made here that just don't make sense when you need to print to many different output devices.

TLL

Lawrenc...@adobeforums.com

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May 31, 2007, 1:04:43 PM5/31/07
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Set the HP as default.

Actually, if you are constantly changing printers, you are also resetting conditions, so not much lost. The only difference I can see is setting the default when you start a long session with the same printer.

TLL

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May 31, 2007, 1:08:09 PM5/31/07
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Grrrr, all right. But you can pay for the material after I toggle over to Word and inadvertently print out a doc with 42" margins!

TLL

Fred_...@adobeforums.com

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May 31, 2007, 6:28:04 PM5/31/07
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I know I'm a glutton for punishment, but constantly closing/launching in and out of CS3>CS2 for printing was becoming a pain, so I tried printing from CS3 again yesterday.

Suddenly when printing to a non-default printer all settings were retained between prints from the same image as well as being remembered for different images (once the printer was selected from the default again in the print dialog box).

Man, but this is confusing - I swear I didn't change anything yet suddenly CS3 was (almost) behaving itself. Maybe it'll spit the dummy again tomorrow, though.

Or maybe I'm becoming delusional and imagined the whole thing....... (twitch, twitch, tic, tic...)

Norman_...@adobeforums.com

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May 31, 2007, 6:28:10 PM5/31/07
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My printing problem of non-centering is under Vista OS with the Epson 2400 using CS3. It apparently is a CS3 issue for printing from LR is flawless. In CS3 the image is placed in the top left of the paper.

After hours of experimenting, the workaround (at least for me) is to click and then immediately unclick "center image". Using print preview confirms proper centering.

NSA

Lawrenc...@adobeforums.com

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May 31, 2007, 7:49:49 PM5/31/07
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Seems like my voodoo works, Fred.......:D

Rick_...@adobeforums.com

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May 31, 2007, 8:49:46 PM5/31/07
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Suddenly when printing to a non-default printer all settings were retained
between prints from the same image as well as being remembered for different
images (once the printer was selected from the default again in the print
dialog box).


Whoa! Are you saying that when you open a new image to print, and reselect the photo printer from default, that the printer settings are remembered from the previous print?

That's not happening with me. Printer settings are remembered for the image, then everything bumps back to default when the image is closed and a new one opened. Although, if I was printing on 8.5 x 11 Premium Luster, using printer color controls and high speed, it would be fine.

8-)

Rick

Rick_...@adobeforums.com

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May 31, 2007, 9:01:26 PM5/31/07
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After hours of experimenting, the workaround (at least for me) is to click
and then immediately unclick "center image". Using print preview confirms
proper centering.


Huh. That's weird. Have you tried to maximize the paper margins in the Epson driver? Some people have reported that can help (I read so many of these printing posts that I can't remember where I saw that). Also, have you checked the Epson site for updated (Vista) drivers?

I'm using an Epson 3800 and haven't had any centering issues, but the 3800 driver was probably designed for Vista compatibility.

Rick

Fred_...@adobeforums.com

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Jun 1, 2007, 12:15:39 AM6/1/07
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It wasn't happening for me until yesterday, either, Rick. I was getting the same mind-bending crazy return to default after every print before like you, even with consecutive prints from the same open image.

I have no idea what's happened to change this, but yesterday at least CS3 acted (almost) like I'd hope and expect it to.

I'm chicken to try it today in case it reverts to the default behavior and ruins my day again. It was almost an ethereal experience having the thing print in a way that (almost) made sense.

(still twitchin' here).

Lawrenc...@adobeforums.com

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Jun 1, 2007, 9:06:39 AM6/1/07
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The fix is in!:D

John_...@adobeforums.com

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Jun 1, 2007, 12:12:27 PM6/1/07
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What fix? Where?

Lawrenc...@adobeforums.com

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Jun 1, 2007, 4:08:52 PM6/1/07
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You must not be a chosen one John.

Sorry!

Rick_...@adobeforums.com

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Jun 1, 2007, 5:25:01 PM6/1/07
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It wasn't happening for me until yesterday, either, Rick. I was getting
the same mind-bending crazy return to default after every print before
like you, even with consecutive prints from the same open image.


I have some printing to do this weekend. Hopefully your mojo will spread itself around. 8)

Rick

C_J...@adobeforums.com

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Jun 7, 2007, 3:19:57 PM6/7/07
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CS3 and Extended for some reason still will not print correctly. I've dug it up, replanted it, watered it, fertilized it, and just plain watched it.

I did not realize that this was expected and intentional behaviour.(sp) It just did not dawn on me that the printing module was designed to be ineffective, dysfuntional, and completely abandoned.

So, I ask you, do you think moving the box closer to the window will yield better results? All I am looking for is the capability to print with the minimal requirements of CS2. Currently the box is sitting in a dark closet (similar to a mushroom), and I am giving it the prescribed dosage of sh!# that was recommended by the development team. So far, all I am getting is sh!# on my printer.

Cue Tennessee Ernie Ford..."One thousand dollars and whady-ya get, another day older, not a print worth sh!#......"

keepin it alive......

Fred_...@adobeforums.com

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Jun 7, 2007, 5:42:38 PM6/7/07
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For one insane moment I thought the answer (unlikely though it might be) came with the Bridge update, because things seemed to come right about the time I installed that.
Then with the first print yesterday on the non-default printer - "Print" opened on the default printer, but as soon as I assigned the non-default, all settings changed to the last used for that printer, as it used to be with CS2.

About to open the champagne, but then came file #2. "Print" opened the default, so chuckling smugly I changed to the non default exactly as before and blam Adobe rained on my parade again.

All settings went to those of the default printer. Everything. My 2400 actually thought it had a 24" roll of paper in which it centered the A4 print neatly in the middle of a 24" x 24" area (not off-center like others have reported - another inconsistency).
If I could put a 24" roll into the 2400 I could have saved $5,000 and not bought the 7800.

Question - why did the first print go "right", and the second return to "screwed"?
I did absolutely nothing to print/profile/prefs settings in between.

More to the point - this is not right, because it is inconsistent. That, more than anything, indicates that printing is screwed, not "correct".

Lawrenc...@adobeforums.com

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Jun 7, 2007, 6:53:03 PM6/7/07
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Welcome to the club LARRY! You now are in the same league with Fred1!

My printing is no longer centered, and it won't recover the settings if I exit and then return.

Can we say the four letter word for intercourse LOUDLY?

Fred_...@adobeforums.com

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Jun 7, 2007, 9:58:33 PM6/7/07
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Been saying it for weeks now.

They're going to have to stop ignoring this and do something about it. Somebody will get litigious after wasting a couple of G's in ink and paper with this incomprehensible, unpredictable mess.

Lawrenc...@adobeforums.com

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Jun 7, 2007, 10:47:11 PM6/7/07
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Been saying it for weeks now.

What, the four letter word for intercourse LOUDLY?:D

Fred_...@adobeforums.com

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Jun 8, 2007, 12:12:53 AM6/8/07
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Over and over and over and over...........

Dave_W...@adobeforums.com

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Jun 8, 2007, 9:37:55 AM6/8/07
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Everything prints fine in CS2 so the drivers are not the problem. It seems like every other version of PS has this same problem. It's as if they branched the development code and don't keep it up-to-date with the current bug fixes. It is incredibly frustrating not being able to print a centered print in CS3 and having to go back to CS2 just to print makes it even worse.

Michael_D...@adobeforums.com

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Jun 9, 2007, 11:39:44 AM6/9/07
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John Nack has posted a guest blog by the developer of the PsCS3 print module, Dave Polaschek, Printing in CS3: The Inside Scoop <http://blogs.adobe.com/jnack/2007/06/printing_in_cs3.html>.

Bottom line: the developers had always wanted print settings to be document-specific, and the application-wide print settings behavior in past Windows versions was an oversight. The Mac version apparently never had application-wide settings, and they are now forcing Windows users to follow the same path. Also, Vista now makes some tricks used in previous versions to enable the user to center on a page, as opposed to within printer margins, inoperable, so they aren't available any more. The users will just have to make do.

Go to the blog and let John and Dave know what you think.

Dav...@adobeforums.com

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Jun 9, 2007, 3:04:18 PM6/9/07
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I haven't encountered the base problem of this thread. Maybe it's because I have set up copies of the printer drivers - each of which has the default settings I want for different print sizes, quality, colour settings etc.

Wolf_...@adobeforums.com

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Jun 9, 2007, 3:35:57 PM6/9/07
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Maybe it's because I have set up copies of the printer drivers ...


And how exactly did you do that?

Michael_D...@adobeforums.com

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Jun 9, 2007, 3:47:13 PM6/9/07
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You run the "add printer" wizard and specify the same port and driver file you already are using. Another "printer" magically appears in your printer list.

Fred_...@adobeforums.com

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Jun 9, 2007, 6:59:06 PM6/9/07
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That would be *totally* impossible to keep track of if you had more than one printer installed. If you had only six settings for one printer, then three printers would blow your list out to 18.

It shouldn't be necessary, anyway. These should be a selector to give the choice of retaining settings or not. Mac or Windows.
Including a "remember" button that doesn't work within the meaning of the word "remember" isn't helpful.
Nor is the erratically switching between the two at its own whim as I've experienced.
Nor is the weird non-centering behavior that others have experienced.

and the application-wide print settings behavior in past Windows versions
was an oversight.


Whoever came up with that spin ought to be kicked.
The application is Photo shop.
When printing photographs, the common scenario is printing many different files with the same settings.
With word and graphics programs, the common scenario is to print many duplicate prints from the same file. Subsequent files are likely to have different settings.

I think the Windows developers got it right - which is why it was continued over so many versions, and if Mac works differently, then it is the Mac developers that got it wrong.

If they had changed the Mac version to run the way CS2 Windows works, my bet is that the Mac forum would have been full of glowing praise for this huge improvement!

Once again Adobe's precious Macophiles get preference over its more numerous Windows users.

Dave_O...@adobeforums.com

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Jun 12, 2007, 10:16:25 AM6/12/07
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to make centered prints with CS3 and Epson printers and Win XP, do the folllowing: (not an issue with R2400 and R1800 printers)

open image in photoshop CS3

make canvas larger than image and centered with equal borders

in ps print dialog, select page setup and select sheet size and landscape or
portrait to match image

then click layout tab and then ‘reduce/enlarge’ and then ‘custom, and select
100% scale – return to page tab and do not select ‘center image’ in Epson driver

return to PS and select ‘center image’ and then set image scale to 100% – do not
select ‘scale to fit media’

print image – image will be correct size and centered

TLL

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Jun 12, 2007, 10:43:47 AM6/12/07
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Everything suggested here are just workarounds for a big mess that end users are stuck with. Adding margins to image is a pain in the ass, and should not be needed. And how does this address my unprintable Minolta printer, with its squashed and left justified setup on some unknown paper size? I read the Dave Polaschek blog and this whole notion of "dumbing down" (and breaking IMHO) a perfectly good printing system as implemented in CS2 looks more like a management decision - and let the production workers deal with it.

Thanks a bunch...

C_J...@adobeforums.com

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Jun 12, 2007, 7:00:09 PM6/12/07
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Everbody just calm down. We know that we know not what works, but work to find what is working. Now what works is obviously not what we want. Otherwise, working with what works would be working. I just want you to be clear on what you want. Take a working cs2 print. That is working so that can't be what we want to work in our current working environment. We must continue our pursuit of what we know we want to be both working and what we want!

"The preceding announcement was brought to you by Adobe CS3 Print Engine" Please support our sponsors!

keepin it alive....

Fred_...@adobeforums.com

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Jun 12, 2007, 7:36:50 PM6/12/07
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LOL!

Michael_D...@adobeforums.com

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Jun 12, 2007, 7:55:30 PM6/12/07
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C Joyce, are you sure your first name isn't James?

C_J...@adobeforums.com

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Jun 13, 2007, 10:35:07 AM6/13/07
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cue Ani DiFranco: "Wishin', and hopin', and thinkin', and prayin'"

keepin it alive...

R._...@adobeforums.com

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Jun 13, 2007, 2:22:29 PM6/13/07
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Where do I go to get in line. I am having same issues AND in addition . . .

When using InDesign and printing 11 x 17 (File > Print) I get one result--not a good one--when printing the same file, no changes except this time I use File > Print Booklet... I get a shift to magenta and a shift in density to about .5 or .6 darker.

Am using Epson 3800

Was driving me nuts till I went to this forum. I am still nuts, but I feel better knowing that it is not me.

I really expect better from Adobe. . .understatement for the month.

R. Shaw

Rick_...@adobeforums.com

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Jun 13, 2007, 6:34:22 PM6/13/07
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Where do I go to get in line. I am having same issues


The engineer in charge of the printing system in Photoshop is responding to comments on John Nack's blog:

<http://blogs.adobe.com/jnack/2007/06/printing_in_cs3.html>

It would help to voice your concerns because I get the feeling that the object is pretty code, not necessarily a print system that is usable and efficient for users.

Rick

dave_...@adobeforums.com

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Jun 13, 2007, 6:44:50 PM6/13/07
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well there you go. it ain't broken, it's fixed! <rolling eyes>

Rick_...@adobeforums.com

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Jun 13, 2007, 7:14:14 PM6/13/07
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LOL!

Fred_...@adobeforums.com

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Jun 13, 2007, 11:07:02 PM6/13/07
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The arrogant tone of his replies is unbelievable.

As is his justification. Well, that's what he'd call it - I'd call it cr@p.

Sounds like someone who hasn't grown up yet and developed the ability to hear, accept and respond to legitimate criticism in a conciliatory way.

It comes across as "We're not gonna fix it 'cos we don't wanna and you can't make us - nyah, nyah, nyah!"

John_...@adobeforums.com

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Jun 14, 2007, 9:19:28 AM6/14/07
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I couldn't believe my eyes when I read that lot!

Considering the new management, he'll probably get the "Employee of the Month" award.

C_J...@adobeforums.com

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Jun 14, 2007, 1:00:49 PM6/14/07
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As an it mgr with over 24 development supvr staff, I can tell you this development workflow is NOT even close to being bad. It's a quantum leap worse. I have followed Nack's blog since he put it up. It is beyond my little brain to comprehend the things he is writing in support of his equivalent of jumping of the bridge to prove his point. I think he should be forced to do a special assignment working for Epson, Minolta, etc. just to, as we say, get the opportunity to eat a little of his "dog food".

keepin it alive...

C_J...@adobeforums.com

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Jun 16, 2007, 8:57:25 PM6/16/07
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I found a solution to the print wacko dialogue. Once you have it open, stare at it. Keep staring at it. Don't give up now, just keep staring, staring, staring....... You should be hypnotized at this point. Printing will be the furthest thing from your mind!

keepin it alive....

C_J...@adobeforums.com

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Jun 18, 2007, 11:27:54 AM6/18/07
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don't ask questions, just keep staring.....

keepin it alive....

dave_...@adobeforums.com

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Jun 19, 2007, 3:15:25 PM6/19/07
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<homer>fell to the 2nd page, eh?</homer>

Jeff_G...@adobeforums.com

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Jun 19, 2007, 10:04:26 PM6/19/07
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I have an Epson P-440. When I try to print A4 size in landscape mode, Photoshop CS3 does not size the picture properly. It cuts off the top and bottom. If I select re size to fit, the picture gets compressed to an odd size with at least 2 inches of blank paper at the top and bottom.
If I take the same photo and rotate it 90 degrees in CS3 to be in portrait mode, it prints the picture fine.
This definitely is a flaw in CS3, in CS2, which fortunately I did not uninstall, the same picture prints fine in landscape mode.
I am not doing anything wrong- this is a flaw in CS3.
They better resolve this soon, or there will be a bunch of mad Photographers.
Please email me if any other people are having a problem with A4 size paper in landscape mode.

jeff.pho...@comcast.net

John_...@adobeforums.com

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Jun 20, 2007, 4:43:18 AM6/20/07
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Jeff

Did you read all the other posts?

Jeff_G...@adobeforums.com

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Jun 21, 2007, 1:53:54 AM6/21/07
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I was at work last night, and scanned through some of the posts. I didn't realize this was a "global" problem at the time.
Adobe better get some bubble gum and bailing wire out and fix the damn thing!
I don't have the time or patience to deal with a $700 program designed for Graphic Arts and Photography that can't even do something basic like print for you with "normal" results. What good is input without good output?
I hope they give us CS4 for free (yeah, right)!

Fred_...@adobeforums.com

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Jun 21, 2007, 2:43:41 AM6/21/07
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Jeff, Adobe doesn't think there's anything wrong with it.

So while they "fixed" CS2 (which nobody other than them seemed to think was broken), according to them CS3 isn't broken so there's nothing to fix.

<http://blogs.adobe.com/jnack/2007/06/printing_in_cs3.html>

Jeff_G...@adobeforums.com

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Jun 21, 2007, 3:13:55 AM6/21/07
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The only reason I upgraded to CS3 was to have support for my backordered Canon 1D mkIII in camera raw. Unfortunately, Adobe forces you to upgrade to their new software versions when new cameras come out. It seems like I upgrade Photoshop to a newer version every year. The new camera raw features are pretty awesome, but that was some other engineers doing. I still say that printing in CS3 ain't right. Printing should be the simplest thing you do in Photoshop. In CS2 all I had to do was hit Ctrl P, and away it went. I haven't had a chance to set my default printer to the P-440 to see if that helps. I still don't understand why portrait mode works, but landscape doesn't. Rotating my landscape orientation pictures on their side on the screen to be in portrait direction to print correctly seems pretty flawed to me.

John_...@adobeforums.com

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Jun 21, 2007, 3:53:38 AM6/21/07
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I wonder if they'll bite the bullet and restore the CS2 behaviour.

Maybe they're not big enough to admit this Polaschek guy was out of touch with the real world.

Fred_...@adobeforums.com

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Jun 21, 2007, 4:19:52 AM6/21/07
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I was being sarcastic, Jeff, because my humor has run out on this - Windows Ps10 printing is an incomprehensible, unpredictable, illogical mess.

Single handedly the Ps10 print module team has turned my beautiful and expensive Epson 7800 Pro and my workhorse Epson R2400 from efficient, predictable and economical printers into inefficient, unpredictable and wasteful headaches.

The insistence that this is somehow "correct" and Ps9 wasn't beggars belief. You'd think it was a comedy or practical joke if it wasn't for the fact that it is seriously screwing up people's working patterns and wasting their time and materials.

The universal workaround of printing in Ps9 is hardly acceptable, shouldn't be necessary and is a PITA. Moreover I pity the poor suckers who are buying into Windows Photoshop for the first time with this flawed version. Their future in printing is indeed bleak.

John_Sc...@adobeforums.com

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Jun 21, 2007, 8:38:07 AM6/21/07
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Seems simple to me....

PS has sharpening, but if you want really good sharpening most use PhotoKit or FocalBlade...or others

PS has noise reduction, but if you want world class noise reduction most use Noise Ninja or Neat Image...or others.

If you want world class printing....and the quality, ease of use, and functionality you would expect, don't use PS....use Qimage Pro (if you are on Windows, that is).

Just my 2 cents.....John

Jeff_G...@adobeforums.com

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Jun 21, 2007, 9:42:29 PM6/21/07
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I do on location corporate photography & onsite processing, with 2, sometimes 3 dye sub photo printers going at the same time with minimal adjustments in Photoshop or otherwise. We just send the photos to a laptop, open batches of them in Photoshop, crop and print. Very little adjustment and time was required post processing... UNTIL NOW! Adobe better get their act together soon. I don't want to have 2 or 3 applications running and passing data to get everything done. It would bring my production to a standstill, and defeat the purpose of my business.

What a shame! I used to think Adobe was a world class operation, and I have invested thousands of dollars into their software over the years. Does the Lemon Law apply to software?

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