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Kai's Power Tools 3 and Extensis PhotoTools 3

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fkhattab

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May 16, 2002, 2:37:45 AM5/16/02
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I just installed Photoshop 7 and several plug-ins application, like Meta creations KPT 3 and KPT Classic.

KPT Classic worked fine KPT 3: The spheroid designer and Texture explorer freeze adobe 7, after performing the task.

Operating system is Windows XP pro.

Would appreciate if someone has a solution for KPT 3 freezing adobe after it performs the filter.

Regarding Extensis PhotoTools, initially it wouldn't install because it is searching for photoshp.exe, and the exe file for version 7 is photoshop.exe, so I renamed the exe file to photoshp.exe and it installed fine and functioning OK, all in the letter "O"

Look forward to a workaround for KPT 3

Thank you

Farid Khattab

fkhattab

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May 16, 2002, 3:01:25 AM5/16/02
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After I posted the Above topic I did a search for KPT 3 and a found the work around as follows

Quote Hello

The quickest way to get back control is to either

CTRL SHIFT X and then ESC

or

click on the top of the tool pallette then CTRL M then ESC.

Unquote

Posted by

Mike Engles

Thank you mike

Farid Khattab

fkhattab

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May 16, 2002, 3:15:31 AM5/16/02
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In addition to the above, I have just tried the KPT 3 that freezes Photoshop 7, in Image Ready 7, and no freezing takes place, so it seems the ball is in adobe's court, as why would it freeze photoshop 7 and works fine under image ready 7.

Thank you

Farid Khattab

mike engles

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May 16, 2002, 2:46:07 PM5/16/02
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Hello

It also worked fine in Photoshops 4,5,5.5 and 6.

Adobe must have changed something,for it to not work in 7.

A unintended consequence of the improvements made to 7?

They say that there is a fault in KPT 3 that only comes to light using Photoshop7.

The Interform filter is the only one that does not lock up Photoshop 7

Mike Engles

Bonnie Shaw

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Jun 8, 2002, 2:59:48 PM6/8/02
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Regarding Extensis PhotoTools install into PS 7 - Should I have change back to the original Photoshop.exe after installing Extensis PhotoTools? Will this work with PhotoFrame 2?

Carol Steele

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Jun 8, 2002, 7:47:37 PM6/8/02
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PS7 will freeze once the effect has been applied - but you can free it by
using a keyboard shortcut - see the FAQ's or do a search on KTP3 here in
this forum.

--
Carol
=======
Posted from the UK


ctbarker32

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Jun 10, 2002, 2:12:14 PM6/10/02
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The question is why wasn't the KPT3 bug caught in beta testing? I found the bug five minutes after installing P7. Does Adobe think no one uses KPT3 anymore? Doesn't speak well of Adobe's testing process.

When will Adobe have a proper fix for this problem? If companies drop support for third party products they need to explicitly say so in their sales lit. A customer should not be surprised by a drop in feature after purchase. It's somewhat akin to a car manufacturer deciding to leave out brakes and not mentioning it until the hapless customer goes to stop the car and discovers this "feature" while frantically trying to stop the car! All software manufacturers need to be more proactive in their customer diligence if they expect us to keep throwing dollars at upgrades.

-CB

Robert Barnett

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Jun 10, 2002, 3:41:45 PM6/10/02
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Why is it Adobe's place to fix a set of plug-ins that are no longer sold or
supported by the maker's of the package? Seems to me you should be
complaining to Corel. They need to update the package if everyone thinks its
so great and important to have.

Robert

--
Laws are to protect the common man. But, they take a crook to interpret
them!


Carol Steele

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Jun 10, 2002, 7:09:24 PM6/10/02
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>The question is why wasn't the KPT3 bug caught in beta testing?<

What makes you think it wasn't?? Things move on and KTP3 hasn't (unless you
are using v5 or v7). Sometimes older software just won't function properly
with software which is 7 years newer - for instance Photoshop 7 just won't
function with Win95. Rather than blame Adobe, try blaming Corel who insist
that you purchase a complete new version of KPT7, no upgrades are available.

ctbarker32

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Jun 11, 2002, 10:47:54 AM6/11/02
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You guys are incredible.

Fact: KPT3 works with every version of Photoshop except 7. That seems to indicate a change in P7. Doesn't sound like its KPT3's fault per se.

Maybe KPT3 is a broken plugin by design. Maybe you hate it, etc. I don't care. KPT3 was easily the most widely distributed/used Photoshop plugin for years. Again, you might hate it, etc but it doesn't change the fact that a lot of people owned it and may have used it. Some like myself may still use it. I don't recall a statement by Adobe about a radical redesign of the plugin architecture for P7? If there was, please give me the URL. Was the dropped support for KPT3 listed in the Readme? Again, if it was found in Beta testing why not at least let people know? Selective disclosure doesn't cut it.

Software programmers create workarounds for "broken code" all the time. The more famous examples are MS creating bug fixes for logic problems in Intel chips. Everyone may blame Intel for the original bug but MS doesn't tell everyone to replace their chips (except in the most extreme examples). Instead, MS tests for that version of chip and inserts workaround code. Keep the customer happy.

You state that P7 doesn't run on Win95. That's fine because Adobe lists their system requirements on the box and in their literature and it specifically excludes Win95. Fine, caveat emptor. In the case of old plugins, I see no exclusionary statements on the box or in their lit that says that old plugins will no longer be supported. If they had, I would agree that I have been warned and can make my purchase decision accordingly. It seems that many have been brow beaten into accepting arbitrary program changes and just accept it. I do not accept this without explanation from Adobe.

Finally, to my knowledge later versions of KPT do not provide updates in code or functionaltiy of KPT3. Each successive KPT has been essentially an entirely different product.

-CB

mike engles

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Jun 11, 2002, 11:18:50 AM6/11/02
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Hello

In this case I could not agree with you more, but I will be surprised if anything will be done.

Imageready 7 works fine apparently . In Photoshop 7 the cure if you do not already know is,

CTRL SHIFT X and then ESC or click on the top of the toolbar, then CTRL M then ESC.

This will unlock Photoshop 7.

Even more clunky then the clunky KPT 3

Mike Engles

Carol Steele

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Jun 11, 2002, 3:57:20 PM6/11/02
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CT,

You mean that a new version of Photoshop should include a huge amount of
extra coding just to allow it to work with a seven year old plug-in????? No
doubt some of that coding might wreck some of the new features of Photoshop
or eliminate some of the new coding such that it slows this version down to
a crawl - JUST SO KTP3 CAN WORK?????

A huge amount of work has gone on 'under the bonnet' with PS7 - such that it
actually runs quicker than PS6. I too was disappointed that KTP3 no longer
functioned properly without using the work rounds mentioned by Mike - but I
realised that as software progresses, it cannot be completely compatible
with older products. Only a year before KTP3 was released, we were all
working from Win3.x - so what you are saying is that PS7 should be
completely backwards compatible with Win3.x????

I suppose I'm just grateful that things have moved on with the important
software. After all, KTP3 is just a plugin - if Corel were interested in
pleasing its customers it is THEY who should be producing the fix, not
Adobe.

Robert Barnett

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Jun 11, 2002, 6:12:14 PM6/11/02
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All of that maybe true. But that doesn't change the facts.

Fact 1:

Even if Adobe changed the plug-in specification they have a right too and it
is up to plug-in makers to update their products.

Fact 2:

As far as Corel is concerned KPT 3 is a dead product. You want updates so it
works with PS 7 complain to Corel.

Fact 3:

KPT 3 doesn't work right with PS 7. Get over it!

Chris Cox

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Jun 11, 2002, 8:32:24 PM6/11/02
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Adobe already has addressed these issues, multiple times. Carol, Robert, and others are just repeating what's already been said.

The bug is in the KPT UI code. (One of our engineers is still trying to figure out what they did wrong - which ain't easy without the plugin source code.)

ctbarker32

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Jun 11, 2002, 8:29:01 PM6/11/02
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Carol from UK. I think you were addressing me "CT". It's actually "CB".

Anyway, you speak like you are intimately familiar with the coding of Photoshop 7? You said: "some of that coding might wreck some of the new features of Photoshop or eliminate some of the new coding". Do you work for Adobe? If so, could you please explain what the decision process was that led to dropping support for KPT3 after it worked in every other version of Photoshop? Also, you and Robert seem to harp on Corel and seem to have some animosity towards Corel? That could be explained if you both work for Adobe? I don't understand your enthusiasm for defending Adobe while not really addressing my basic premise that Adobe has failed by not explaining in advance to potential purchasers that KPT3 will no longer be supported.

If neither of you write code or work for Adobe, then how the h*ll do you know that supporting KPT3 undermines the integrity and speed gains of P7? It's pure conjecture unless you are privy to information and are not being forthcoming?

While thinking about this and doing a little more testing, it appears that the KPT3 plugin code runs just fine as an action. I have the KPT3 action pack installed and my limited testing indicates that the KPT3 code when run as an action runs just fine. So much for the theory that KPT3 "undermines" P7? It appears (based on empirical evidence not wilda#@ coding theory) that the KPT3 "hang" is a UI code problem. I can't believe that a UI change to support KPT3 is equivalent to sending a man to the moon and "undermines" all the enhancements to P7?

Why can't Adobe address the issues involved so we don't have "amateur coders" making wild guesses as to the viability of a fix?

-CB

ctbarker32

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Jun 11, 2002, 8:52:07 PM6/11/02
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Thank you very much, Chris Cox! It seems I have been vindicated! I suppositioned it was a UI problem based on logical deduction.

You say Adobe has addressed this before? How about a URL for the uninformed? I read the FAQ which I belive was from Carol and saw no Adobe response. I just did a search on the Photoshop Knowledge Base using keyword "KPT3" and it returned no documents.

Finally, you state that the bug is in KPT3's UI code. Fine, we all know it is an orphaned product (with a large audience). Adobe, essentially accepted the responsibility of supporting KPT3 with UI bugs and all since KPT3 has worked with all versions of Photoshop up to P7. By continuing to support KPT3 all these years it has gone from being a bug to a Photoshop feature! KPT3 had the UI bug back in P4, P5, P6. It would appear KPT3 had the "UI bug" as much with P4 as with P7. Only with P7 does Adobe suddenly change it's mind (or gets more strict with the plugin spec) on the bug?

Anyway, reading between the lines it appears that Adobe is looking at the problem and I anticipate a fix in the near future. As a paying customer, I will be a happy camper! That's all I was asking for.

Thank you.

-CB

Robert Barnett

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Jun 12, 2002, 1:59:59 PM6/12/02
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One thing they did wrong was that really odd, strange, bazaar interface.
That alone is enough for me.

Robert Barnett

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Jun 12, 2002, 2:02:46 PM6/12/02
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I think you will find that fact the KPT 3 has worked up to version 7 has
nothing to do with Adobe support. It was just luck.

I also, wouldn't count on a fix if it requires Adobe to change something
that is going to break other up to date, supported plug-ins especially if it
turns out to be something that was caused by KPT's crappy funky interface.

mike engles

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Jun 12, 2002, 2:39:28 PM6/12/02
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Hello

It seems obvious that ImageReady 7 is a lame product as were Photoshops 4,5 and 6. So is Illustrator 10. They somehow managed to cope with the KPT UI problem.

Mike Engles

Michael Neal

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Jun 12, 2002, 8:41:54 PM6/12/02
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Let's see if I have this correct. Somehow, little bugs just come out of hiding from somewhere inside my computer when I run PS 7 and make KPT3 inoperable. However, the little bugs go back into hiding when I run any of the previous versions of Photoshop on the same machine, with the same installation of KPT3. Should I run Norton Anit-Virus to see if I can find the little bugs? Does Adobe have a "Little Bug Checker" program that I can run to see if I can catch the little buggers? Should I take my computer apart to see if I can find them hiding inside the case? I am very worried that these little bugs inside my computer might get into something else.

Chris Cox

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Jun 12, 2002, 9:24:07 PM6/12/02
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Just because the bug didn't show up in previous versions does not mean it isn't there.

We have now confirmed the nature of the bug, and it is an obvious bug in the KPT code. We're still not sure how it worked in previous versions.

Unknown

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Jun 15, 2002, 5:44:29 PM6/15/02
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Do companys have to pay Adobe a licence fee when they produce a new or upgraded plugin? Or am I just looking for a conspiricy
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