Photoshop 7. 0 Saving Problems

[Joy Schaber]

Saving errors on a windows platform

[Joy Schaber]

The error I'm getting is as follows
"Could not save as "file name" becuase that document is currently open. Save using a different name, or close the document and try again."

However, I get this error when I've just created a new document.I've tried saving as a different name, and in differnt places and it always gives me the same error. Can you help?

[BLUDVLZ]

Joy,

Try this handy sequence:

Ctrl + A

Ctrl + C

Ctrl + N

ENTER

Ctrl + V

Ctrl + S

Works every time.

[Mac McDougald]

> Saving errors on a windows platform

Sounds like part of a haiku.

Want to finish it?

Mac

[BLUDVLZ]

Save as a different file name (after the above sequence).

Have you tried saving in a different format? Say a TIFF as opposed to a PSD (or vice versa)?

[Joy Schaber]

[BLUDVLZ]

Posting error on Photoshop Forum.

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How about some MORE information. What kind of errors are you getting? Hardware or software related? PEBCAK error?

[BLUDVLZ]

Too many syllables, Mac. how about this...

Blinding Frustration.
Photoshop won't save my files.
Think I'll have a beer.

[Joy Schaber]

tried that. Copying into a new document- and it still wont let me save. It only happend once in a blue moon- but when it does it really is frustrating.

[Joy Schaber]

yep tried a zillion different names and formats.

[Joy Schaber]

I'll have to flatten my layers, but that's a good idea. Let me try that.

[Joy Schaber]

Now both photoshop and illustrator have just crashed on me. So I lost my work anyhow. if you think of a solution, or run across this problem and find out a way around it, please let me know. Thanks!

[BLUDVLZ]

Well, do you have any other programs like Illustrator that you can copy and paste to?

Once there, you can either export from AI to a file format of your choosing, --or-- you can just use AI as a placeholder until you can restart Photoshop...

[dave milbut]

The only think I came up with that occasionally works is to open task manager and end any explorer instances running. Then switch (alt-tab) back to ps and you should be able to save. Then if you have xp or 2000 you can restart explorer from the task mgr. If you have 98 or me you'll need to exit ps and restart windows.

You can also rename the psicon.dll file to psicon.old, but you'll lose some explorer function on ps files.

[Ron Weber]

I'm having a simular problem. Recently I downloaded update 7.0.1 and installed. I don't know if my problems started from there, but I'm only having this problem on my PC desktop. After making some modifications to several photos, I would select to save the image. After selecting to save the image, the program would just lock up. Several things would occur. The "X" to close the window would be dim as would all of the command functions in the drop down menu. The program would do nothing at all. You could not close back out or anything. If you click on anything the computer just goes "ding". Now I'm not having any problems on my laptop, only my desktop. I've done this with both JPEG and RAW images and still the same thing. I've "CTL, ATL, Delete" and watched the performance and found that after I had click on anything the processor would max out. I don't have any problems untill I try to save. Meaning, I can make changes and adjustments to the photo but when it came time to save, it would just lock up. I've uninstalled the program and reinstalled and am still having the same problem.

Can anyone help? I really have to get this fixed. Thanks......

[dave milbut]

have you tried what I described above?

[Ed A. Ortiz]

Jezz BLUDVLZ, what did you do to that guy's machine?

What was it?

Crtl+f
Ctrl+u
Ctrl+c
Ctrl+k
Ctrl+e
Ctrl+d

I tried it nothing happened, what gives?

[Ron Weber]

Dave, I did try what you had up and it didn't work. everytime you go to save it just locks up. You can go in and do other functions prior to saving but as soon as you save, your done.

[dave milbut]

you exited all "explorer" tasks running and still couldn't get it to work? then I'm stumpped. you could also rename/remove that dll.

[dave milbut]

Ron, try to keep it in the forums please, more people may get help by seeing your particular problem. Here's what Ron wrote in an email:

Dave, I posted a simular problem that you had some suggestions on regarding
saving probelms in photoshop. Can you explain a little more on how to
fix this problem? I have included what my post was. Please reply to ronw...@mindspring.com

Ron, I don't know how much clearer I can be but I'll try, from my post #13 above:

The only think I came up with that occasionally works is to open task
manager and end any explorer instances running.

If you're running xp or win2k, you can open task manager by hitting crtl-alt-del. Select the processes tab and click on the title "Image Name" to sort the running processes by name. In 98 or me I think it comes up as the process manager or something. No tabs.

Once it's up, look for all instances of "Explorer" and end them (kill process). YOUR DESKTOP WILL DISAPEAR!!! but all other apps will remain running.

Then switch (alt-tab) back to ps and you should be able to save.

Pretty clear. Use task switching (alt-tab) to go back into photoshop and save your document.

Then if you have xp or 2000 you can restart explorer from the task mgr.

...By alt-tabbing back to task manager and hitting File> New Task (Run)... Type in "explorer" (no quotes) and hit OK. Your desktop should restart itself.

If you have 98 or me you'll need to exit ps and restart windows.

...As the 98/me version of process manager doesn't have a new task option.

You can also rename the psicon.dll file to psicon.old, but you'll lose
some explorer function on ps files.

As a last resort, there's a dll on your system that came with photoshop called psicon.dll. It handles thumbnail creation and the extra info tabs you get in windows explorer with files that are associated with photoshop. If you rename it, the problem MAY clear itself up, but you'll lose ps's thumbnails (explorer's thumbnail view will still work) and the extra info in the file's proporties tab.

dave

[dave milbut]

um, cool. :)

[Ron Weber]

Okay, here is the low down. I just got off of the phone with tect Support. What had happened was in the "preference file" there was some corruption. Recently I had save some prefrences under windows/workspace. It did not register this correctly so it caused a conflict.

Here is the catch all for correcting quirks in Photoshop. Close out of the program. Restart the program, while it is starting hold "CTL,SHIFT,ATL". This resets Photoshop. There will be several windows that will apear. 1)Delete preferences- YES (2) Scratch and Windows- OK (3) Default color settings- NO...

This should resolve 99% of quirks in Photoshop.

Thanks for all the input, I'm back up and running. And thanks Dave for all the help.

-Ron

[Ron Weber]

[jennifer drake]

I have been encountering a problem with saving my photoshop images as .jpeg, but I think it might be a problem with Windows XP. When I try to email an image,created in photoshop and saved as a jpeg, in the email it appears as .psd.jpeg
and the image can not be seen.

What is going on!?!

[Christine Krof Shock]

use file extention .jpg on windows machines--most do not read .jpeg.

Also do not have a double dot in your file name, ie. filename.psd.jpg-windows doesn't like that sometimes.!!

[Bob East]

I've had this problem too, on a Windows 2000 PC, usually when trying to save as a TIFF file.
I've found that the only way I can save is to select .PSD and save that way, then quit PS7 & restart. Then I can re-open file & re-save as a TIFF file.

Usually happens when I have several images up at once, but not always.