Photoshop CS4 images corrupt when opening

[Stev...@adobeforums.com]

I have problems with Photoshop CS4..installed doftware fine, but when i open any image (raw, jpg etc) they are corrupt....i am running windows vista 32bit....could this be my graphics card thats giving the problem its a ATI Radeon HD2600XT?

[Q_P...@adobeforums.com]

True corruption MAY be caused by bad hard-drive, cable, or ram. What only looks like corruption, (such as having solid fluorescent looking colored areas) but the corruptions goes away, when zooming is caused by video card or card drivers.

Do you get a corruption warning or do they just appear corrupted?

A few months ago I had real corrupted files on an XP machine running CS. The problem started after I installed a new wireless mouse. I reinstalled the old mouse and the problem went away. I know that does not seem logical but I swear that it happened.

Hopefully, someone more knowledgeable than myself will be able to offer advice.

Q

[Stev...@adobeforums.com]

Thanks for the reply

I do not get any warnings, just open an image and its corrupt, not instaleed any additional applications in a while to the PC, Ram wise i have 4GB so this should be enough to cope with anything, checked sapce on hard drive plenty left...so i have no idea unless it's the graphics card that cannot handle CS4 and the images

[Q_P...@adobeforums.com]

Steve,
In what way are your files corrupted?
Corruption may be caused by BAD (defective) hard-drive, cable, or ram.
Q

[Chri...@adobeforums.com]

It could also be a display issue, most likely OGL related..

[tm2...@adobeforums.com]

I also have the same problems. I open a picture and triangle type corruption patterns appera of the image. But when you zoom in they are not there. Also when you open a new blank documnet, there are black triangles on it....can anyone help?

[David_E_...@adobeforums.com]

1. Drivers may be the problem
2. Heat: Check your card for dust. If you have a cooling fan that blowes cool air into a cover over your card then there may be dust inside, over the fins clogging up air movement, that needs to be cleaned out. Make sure your case has good air circulation too as dust might have built up inside. But when you get black triangles or artifacts it is usually caused by too much heat.
3. Pull out the video card and reseating it sometimes helps.

[David_A_...@adobeforums.com]

Steve,

Have you resolved this. I have exactly the same problem with an STI 240 card