Photoshop CS4 3D menu

Marco...@adobeforums.com

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Dec 11, 2008, 9:15:05 AM12/11/08

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Hi there.

I have isntalled PS CS4 but 3D menu is disable. What can be the problem?

Regards.

Marco...@adobeforums.com

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Dec 11, 2008, 9:15:13 AM12/11/08

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Hi there.

I have installed PS CS4 but 3D menu is disable. What can be the problem?

Regards.

Myle...@adobeforums.com

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Dec 12, 2008, 3:51:56 AM12/12/08

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What are your document settings? 3D stuff only works in RGB, so if you are in CMYK or Lab this is a no go.

Mylenium

Marco...@adobeforums.com

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Dec 12, 2008, 4:06:00 AM12/12/08

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Thanks for replying.

Nop, I'm in RGB 32 bits mode. Can it be related with my video card (nvidia go 7400)?

Chri...@adobeforums.com

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Dec 13, 2008, 3:24:19 PM12/13/08

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Do you have CS4 Extended?

Chri...@adobeforums.com

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Dec 13, 2008, 3:32:40 PM12/13/08

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Do you have Photoshop CS4 Extended (the version with 3D features) or not?

Marco...@adobeforums.com

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Dec 14, 2008, 3:17:46 PM12/14/08

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Yes, that's the version.

Myle...@adobeforums.com

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Dec 15, 2008, 4:20:31 AM12/15/08

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Mmh, funky. Apart from the things I already mentioned, I see no reason why the 3D menu should be unavailable... Sorry, I have no idea what could be wrong. The graphics card should be no problem. If it isn't supported, even the 3D stuff would simply fall back into software-only mode and still be usable (slow as hog, though)...

Mylenium

Marco...@adobeforums.com

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Dec 15, 2008, 4:27:06 AM12/15/08

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Well... I find it strange too. I started this post to find if someone else had already this problem... I guess not :(

John Joslin

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Dec 15, 2008, 5:59:35 AM12/15/08

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Have you tried clicking on "Show all menu items"? You may be in a non-standard workspace with limited menu visibility.

Rob_K...@adobeforums.com

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Dec 15, 2008, 6:28:27 AM12/15/08

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I don't have the extended version, but is the 32 bit colour depth perhaps an issue?

Rob

Marco...@adobeforums.com

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Dec 15, 2008, 7:10:16 AM12/15/08

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3D menu items are there, but are disabled... that's the problem. I have tried 8, 16 and 32 bits, both in CMYK and RGB mode. I have uninstalled and installed again. I will try to install it on another machine...

steve_g...@adobeforums.com

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Dec 15, 2008, 4:22:18 PM12/15/08

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How much RAM is in your machine?

Marco...@adobeforums.com

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Dec 15, 2008, 5:40:16 PM12/15/08

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2GB. Can't get this thing to work...

tawa...@adobeforums.com

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Jan 20, 2009, 11:25:32 PM1/20/09

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got the same problem to marco. i have set my image mode to rgb 32 bits, but no luck. i havent been able to use any 3d menu ites (the 3d menu is there, but i cant click any items off the menu)

shar...@adobeforums.com

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Feb 15, 2009, 5:23:49 AM2/15/09

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So... did anybody find a solution? I still have a problem on this...

David_E_...@adobeforums.com

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Feb 15, 2009, 11:12:42 AM2/15/09

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I would think not due to lack of postings. My 3d menu is always there and works as advertised so I cannot give you any help. I would call adobe tech support as they may have the answers or troubleshoot with you.

J_L...@adobeforums.com

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Feb 25, 2009, 12:12:40 PM2/25/09

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I've had the same problem the graphics card I have on this computer is a GeForce FX 5700VE (It's an oldie) but I downloaded the latest driver on the Nvidia website.. and it works now.. 3D menu is enabled, this is something to try if you haven't already