Need photoshop 3.0 serial

[Flyin' Ryan]

I recently purchaced a ligit looking PS3 on e-bay, and got the 7.0 upgrade for Christmas, however, the seller neglected to include the serial #, and has yet to reply to my e-mail inqueries sent well before christmas.

Point is... i was wondering if anybody could provide me with a number or info on how to get it off the 3.5 floppies,
Thanks!

[Carol Steele]

Asking for a serial number for an Adobe product on Adobe's site is like
asking the Pope to commit adultery.

By giving you a serial number they would be in danger of losing their own
ability to upgrade their product and receive tech support - so please don't
ask.

If you paid by credit card, explain the situation to the card supplier and
get them to redeem your money as you have been sold a worthless package
illegally.

--
Carol
=======
Posted from the UK

[Robert Blackwell™]

Hey Phos, is that link new?

[Mark Hiers]

I hope you didn't pay a lot for that Photohsop 3 floppy disk. You'll need a legit serial number to get the 7.0 upgrade installed, and a version 4 or later media disk to install it. Otherwise you have to call Adobe Customer Service.

[Phosphor]

Oopsie-Daisey.

Try here...just what the doctor ordered. <http://www.adobe.com/aboutadobe/antipiracy/main.html>

[Mac McDougald]

PS7 has it's own serial number.
The usual drill is to insert the previous media in during installation to
verify.
However, I've heard it said more than once that if you are upgrading from
a version before 4 you have to get in touch with Adobe for perhaps a
"special" ser number for 7, or somesuch?

Mac

[Phosphor]

Ummm, dunno, Robert.

I just went fishin' for it right before I posted above.

[brent bertram]

Copyright 2003, Robert. Likely it's brand spanking new .<G>

:-)

[dave milbut]

bummer ryan.

[klgc]

and if you did not pay for it by CC (so you can get your money back) you have learned another of life's little lessons.

Asking someone else to also engage in the illicit activity shows you have a lot of growing up to do.

[Mac McDougald]

Well, first of all, I'm surprised that auction got by on eBay, as to sell
even used copy, you must have all original media, box, manual, etc. And
assuming it has been registered, a transfer of license (which,
incidentally, can only be done once).
And of course if must be full retail version, not
OEM/Educational/FullFillment/NFR/etc.

I assume you have contacted the seller?
Left feedback yet?
You could also make it warm for him by filing fraud claim with eBay if
you really want to push it.

Mac

[Flyin' Ryan]

As I said, the disks look ligit. 5 of 'em printed professionaly.
I'm asking for info on the Adobe forums in hopes that Adobe authorized personel could help me out (i.e. in the event of a lost serial #, what do they do? say tough $#!+, but a new copy? I doubt it.)

[Mac McDougald]

Should you REALLY want to be vindictive, you can file a mail fraud
complaint. Wooo...

Mac

[Flyin' Ryan]

BTW, for what it's worth, I paid via Money Order. I try to minimize Credit card use.

[klgc]

If in the future you purchase something of this sort and do not wish to use a CC, then insist on one of the ligitimate intermediaries. They will not release the funds to the seller until you have verified that you received what you expected. If the seller is honest, they will have no problem with an intermediary (first clue). The best way to check the legitimacy of an Adobe product is to immediately try to register it online (second clue).

In the event of a lost serial number, Adobe may help if there is proof of a "legitimate" purchase. Just because you bought a pig in a poke, they are not going to feel sorry for you and give you the real thing.

Regards,
Lee C

[Mac McDougald]

Just a note from an eBay seller:

You'll not find many sellers who will do escrow - there's a charge for it
you know, and usually the buyer will have to pay. And it's certainly not
worth it for small change items (I'm assuming the OP got PS 3 for like 10
bucks or less). Takes a couple of weeks to get the transaction done,
also. And, if it's not specified in the auction terms that the seller
WILL do escrow, then you can't demand it after the fact.

And it's not "disreputable" sellers who will refuse escrow. I wouldn't
touch it, and I have over 500 feedback rating on eBay, no negs.

Mac (ebay: doogle)

[klgc]

Sorry Mac

Just trying to give the person a little guidence. Actually I would use a CC (not my DC) as it is the safest and most convienent. The only drawback to a CC is if you can not control yourself.

Your point that a fee would not be worth it on a small change item is certainly true. For a more expensive item (relative to the person's resourses), one would be foolish not to insist up front on an enforceable guarantee of legitimacy at a minimum. I would not hand over cash (or equivalent) to anyone I did not know well and trust. It is not a matter of personal affront, but rather good business sense. That is how I intended my advice.

The big problem is that so many people want to get something for nothing, and there are more than enough parties that will take advantage of them.

Hope it does not get to be like politics, where 99% of the parties make the other one percent look bad.

Regards
Lee C

[Colin Walls]

BTW - just in case you haven't heard enough bad things - if I recall correctly, only V4 and later can be upgraded to V7 automatically. For earlier versions, you'd need to be in contact with Adobe to get the upgrade to install. Sorry.

[davidbanks2000]

A couple of replies here suggest that it is illegal to use "legit" software that has been purchased second-hand but where the serial number has been lost. Is that really the case?

[Andrew Pietrzyk]

A couple of replies here suggest that it is illegal to use "legit" software
that has been purchased second-hand but where the serial number has been
lost.

Second hand software isn’t “legit” unless it’s been purchased with the serial number and license has been transferred to new user…not a legal advice…just my take on this.

[dave milbut]

Mac,

Educational

edu versions are upgradable (But maybe not transferable. He should check on that). I upgraded mine (v6) w/no problem.

Ryan. Have you tried to call customer service? It is entirely possible that the software (ver3 you bought) was never registered in which case it's entirely ok for you to purchase it. Also to upgrade to version 7 from version 3 you need to call customer service anyway because 7 does not natively accept 3 serials as an upgrade route, but it is a legit upgrade.

Call Adobe Customer Support at 1-800-492-3623 (within the United States) and if the ver. 3 is legit they'll register it for you and give you a new # to use for the update (to v7). If it's not they'll tell you you're out of luck and you can pursue whatever avenue of revenge you need to take. One more thing, if it's already registered they can point you to the license transfer forms, I believe they're downloads. You can get them and foreward them to the ebay seller. If he's halfway legit, he'll fill them out for you and send them to Adobe. If he refuses, well you're still out of luck, but you'll at least have tried. Then report him to the seller fraud area on ebay.

hope this helps.
dave

[Mac McDougald]

All well said, Lee.

As always on eBay, caveat emptor.
The best thing is to always *carefully* look at seller's track record
there. Even a seemingly decent feedback record can be deceiving. A common
scam is to build up a FB of 20 or more over a short period of time
selling dinky items, or with the help of shill accounts, then suddenly
float a bunch of high dollar items (that seller doesn't even have) and
the like.

Also, don't depend on overall FB rating, but if any negs, look and see if
there are a rash of recent ones - good sellers go bad sometimes, for all
kinds of reasons.

Anything over even a 1% negative ratio should be *carefully* looked at.
There is also no substitute for communicating with the seller BEFORE you
bid/win if you have any questions at all. This will often tell you
whether to proceed or stay away.

Mac

[Mac McDougald]

> edu versions are upgradable (But maybe not transferable. He should check on that).

Yes, of course, but my point was that you can't sell edu versions on
eBay, even if for some reason you have one brand new in orig. shrinkwrap,
even if you happen to be an authorized distributor for that company's
sofware - most of the bigger software companies (Adobe/MS) are VERO
members there and in general, your auction stands little change of
running the course. And your account won't either, as after a couple of
warnings for same offense, they'll NARU you, generally for good. MS is
particularly vigilant in this regard.

Mac

[dave milbut]

There is also no substitute for communicating with the seller BEFORE you
bid/win if you have any questions at all. This will often tell you
whether to proceed or stay away.

Excellent advice. I've had both good and bad experiences on ebay. Lucky the bad one was only for 12 bux. But I'm a lot more careful now! Most of the people I've dealt with have been great and up front about any quesitons before I submit a bid. Nothing beats doing your homework before plunking down the cashola!

[Mac McDougald]

> edu versions are upgradable (But maybe not transferable.

Meant to add, correctamundo that edu versions are NOT transferable.
You can transfer full retails versions only.

A clarification of my other post though: I was wrong about only being
able to transfer license on full retail versions just once. I just read
license again, and that's not mentioned; but it is with MS products, and
that's what stuck in my mind.

Mac