Oh, yeah and first time when i added the S/N and then i wanted to activate, i have this error "Unable to Activate" , use the Phone activation.
and when i did use the Phone activation , it just said License Expired!
and i cant open it after that time .
Please what to do?!
Once it has finished reinstall the software and choose the Trial Option. This should sort out your problem.
I'm known in town as the creep that's into zombies
Following Dead Boy's suggest to choose the Trial Option, assuming all else works, will only buy you the 30-day trial period before still having to activate, so you're not really gaining anything.
Depending upon where you bought Photoshop CS3 at, you may be encountering the same problem another user here did: Although buying from a supposedly credible eBay retailer what appeared to be a legitimate, shrink-wrapped copy of Photoshop CS3, including the manual, CD, and serial number, the end result was the user learned from Adobe that the serial number was invalid. So, that suggests the eBay seller wasn't selling a legitimate product unless the serial number just simply was bad for unknown reasons.
For a problem of the nature you've identified here, your only solution really is to contact Adobe for help. Telephone support for activation and installation issues is free. Assuming you have not registered the software yet, since you've not successfully installed and activated it, you may need to be prepared to provide Adobe with proof of purchase in which case I assume they'd tell you what they need and how to submit it to them.
Regards,
Daryl
Michael i need the soloution here please
The only reason I can imagine for someone to ignore the free support Adobe offers for installation/activation is that they are using a pirated copy and do not want to let Adobe know.
The only reason I can imagine for someone to ignore the free support Adobe
offers for installation/activation is that they are using a pirated copy
and do not want to let Adobe know.
I was thinking the same thing.
Yazan, After paying for all our software we don't take too kindly to pirates. If you are not a pirate call customer service.
There are other reasons not to register. I am a legit owner of Adobe software,
but hesitated a long time before registering under my own name: I hate to leave
a trail of my name and address on the internet and I don't have to register to
have a legal right to support - in my country at least.
The only reason I have now registered properly with Adobe is because I don't
want to have to fight for my rights and there seemed top be a lot of problems
installing CS3. I indeed had occasion to ring Adobe support (who were quick and
helpful).
These forums taught me that registering makes life easier but I still am
suprised at the ease with which particularly Americans seem to register - I
remain very careful with this sort of thing.
--
Adriana
There are other reasons not to register.
We are not discussing registration. Registration is not activation/installation!
Since CS2, you need to let Adobe know your computer is using Photoshop so that Photoshop can be activated.
Don't shrug this scenario off as something that could never happen it happens all too often.
I register because I want help when I need it and when I spend thousands of dollars on software I want the company to know its me who paid out the money. You don't have to register but if you don't its pretty stupid.
I did not realise this. But as I said: I háve registered, just not
automatically. I thought long and hard about it, and will think long and hard
again the next time.
--
Adriana
I stand corrected.
--
Adriana
I thought long and hard about it, and will think long and hard again the
next time.
Sorry but that's stupid. you don't want Adobe to know you just spent a large amount of money on their software and they already have your info????
You must be fabulously wealthy then. Since you like to throw away money there are plenty of us here that will be more than happy to receive your generous gifts. B)
We are not discussing registration. Registration is not activation/installation!
true but if you don't register and someone else does register your number then calls Adobe and says hmmm I don't seem to be able to activate my computer can you erase my activations so I can start over?
all of a sudden you have just given your version to someone else. and you don't have a leg to stand on.
you don't have a leg to stand on
You can still drag yourself across the floor.
In the rare event that someone registers your software before you do, you can of course present your case to Adobe, showing that you have the original media and the bill of sale (aka receipt). This, of course, is a much greater hassle than initially registering the software.
you can of course present your case to Adobe, showing that you have the
original media and the bill of sale (aka receipt).
If you keep that stuff you are most likely to have registered the software the instant you installed it. I'm talking about the people who don't register, have not bothered to write down the serial number or even know where the install disks are.
You know this happens we see it all the time here.
There are other reasons not to register.
yes, stupidity! (kidding)
seriously, if i make a 600+ dollar investment, i want the manufacturer to know it so i can get support for said investment.
i'd normally agree w/you for anything under say, 50 bux. including most games. but not for something that costs this much! that's penny wise and pound foolish!
Why wouldn't you get support without registering your investment? I have proof
I purchased the software legally.
--
Adriana
I have proof I purchased the software legally.
if you keep that proof... without registering, if you lose your rcpt, and then your serial #(s), you're hosed.
When you register you usually get a registration gift like fonts, tutorials or magazine subscriptions.
Not registering make absolutely no sense
Why could i want to register newly?, for me register adobe software make absolutely no sense!
System activation is a really problem for me, is really dificult activate my copies, i need crack my copies for use my software.
I think is really easy for people using pirated copies, they not need activate product or other things.
Sorry, my english is really bad.
I do empathize with your situation, and certainly the lack of support you are provided in Chile would seem to make debatable the value of registering the software. But, if you were to lose your installation CD, having your product registered might still find Adobe shipping you a replacement after you contacted them through whatever means works best. Obviously a download makes no sense for your situation if you can only use a telephone to get an internet connection, although it isn't clear how you are accessing the internet to use this forum. One thing I would advise if you do not already do this, is to burn a duplicate copy of any software installation CDs that you have, and keep those copies in a safe place separate from the originals.
Of a greater concern than registration is that of activation or, more specifically for PS, deactivation or an activation transfer. While a normal or repair activation can be performed by telephone (For Chile, Toll free: 800 200634, Direct (toll number): 10 800 744 0153), a deactivation/activation transfer stupidly requires an internet connection. It is relatively uncommon that one would not have at least a telephone near their computer these days, but that does still happen, and that necessitates an alternative approach to handling activation transfer problems. Adobe really needs to design a process that permits a user to backup and restore their activation state so that they can basically do a localized recovery of their activation after a system failure, after temporarily using another PC for Photoshop via an activation transfer, etc.
I am suprised to find that Adobe provides no telephone support numbers listed for any area of South America other than Brazil, for the Portuguese language version of Photoshop. Perhaps it is expected that you will just call the toll-free number in the USA? I'm not sure. What I would likely try first is calling the same number provided for activation support in Chile, but I am assuming that is a number where personal assistance is provided. Then, obtain from them the toll-free telephone number to call from Chile for support of issues other than activation.
Unfortunately, it is true that with activation of any software product comes the potential case of some users not easily being able to activate due to their location. In such cases, desperate situations do invite desperate solutions, as seems to be what you've already learned.
Regards,
Daryl
It may also cause problems with other applications.
STOP SHOUTING IN HERE! Some of us are trying to sleep! ;-)
Ah. It's okay. Panic over. It's just John smoking his pipe.
I'm interested. How can I get it?