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Pagemaker Freezes

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Carolyn McIntyre

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Jun 23, 2003, 3:28:54 PM6/23/03
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Half the time when I go to open Pagemaker, it stops in the middle of opening the program. The little message that runs on the opening graphic stops on the words "Initializing font cache" and the system freezes up until I close Pagemaker. And each time I go to open Pagemaker after that, it freezes up in the same place until I shut down the computer and start over again.

Also, when I go to export to PDF, if I use the shortcut button at the top of screen, the export works but if I use the File/Export/PDF method, the program freezes up.

Rich Beardsley

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Jun 23, 2003, 3:50:04 PM6/23/03
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>Initializing font cache


how many fonts do you have active?

>but if I use the File/Export/PDF method, the program freezes up


See this FAQ: Donald Gruener "1.1 - General procedure for PDF creation" 2/7/03 11:12am </cgi-bin/webx?50@@.ef851b3/5>

Bob Levine

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Jun 23, 2003, 4:40:44 PM6/23/03
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In addition to how many, are there any corrupt ones?

Bob

Carolyn McIntyre

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Jun 23, 2003, 6:53:28 PM6/23/03
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I realize I didn't mention I'm using 7.0 with 7.01 update installed.

Rich - I have a lot of fonts that I use, but for this particular document that I'm trying to export to PDF, I'm using three fonts plus there's a large logo file.

Bob - How do I identify if a font is corrupt?

Thank you!

Bob Levine

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Jun 23, 2003, 9:05:22 PM6/23/03
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> Bob - How do I identify if a font is corrupt?

There's no easy way. It's a process of elimination, but it's much easier
if you have a font manager such as ATM Deluxe 4.1. This way you can turn
off half your fonts. If the program doesn't crash start putting them
back few at a time until it does crash.

At that point you can find the bad font and either remove or replace it.

Bob

Lyn Eggleston

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Jun 23, 2003, 10:17:23 PM6/23/03
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Carolyn

>I have a lot of fonts that I use, but for this particular document that
I'm trying to export to PDF, I'm using three fonts plus there's a large
logo file<<.


It's not just a matter of how many fonts you are using in a particular publication, but how many you have active on your computer i.e. installed in your Windows>Fonts directory. When you click on that folder in Windows Explorer, how many fonts does it say you have installed? If its' more than about 150 - that's too many and you need to install a font manager. Every font in that directory has to be loaded into memeory every time you turn on your computer. FMs allow you to deactivate fonts you are not currently using (but some fonts are necessary for Windows to run, so even if you think you never use them, they must be kept in the Win>Fonts folder).

Carolyn McIntyre

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Jul 6, 2003, 6:19:58 PM7/6/03
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Lyn-
Sorry for the delay in responding. I appreciate your explanation about fonts. It is not a font problem, it was a weird issue with a spoolsv.exe program using up a lot of CPU that was giving me fits. I think we finally got it figured out.
Now I'm having a different challenge. Most of my PM files are old PM5.0 files. When I go to open them in PM7, it says there's another user (which there isn't), or it says file cannot be opened. My challenge is that I used to use PM a lot years ago, but I'm just not that up on all the tricks anymore. Is there some easy way to concert all the old PM5 files so they'll work with PM7?
Carolyn

Bob Levine

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Jul 6, 2003, 6:38:03 PM7/6/03
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Have you tried the publication converter?

Bob

Rich Beardsley

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Jul 7, 2003, 9:53:26 AM7/7/03
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>it says there's another user (which there isn't), or it says file cannot
be opened


Sounds like your working across a network. Try copying the files to your local hard drive first.

Carolyn McIntyre

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Jul 7, 2003, 1:53:45 PM7/7/03
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Robert-
So I have a question about the publication converter...it appears that it creates a new pub for each PM5 or each P65, so then do I have to go back and delete all the PM5 and P65 files?

Bob Levine

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Jul 7, 2003, 2:23:56 PM7/7/03
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I think you get a choice of creating a new document and leaving the
original or creating a new document and overwriting the original. It's
best to keep the original until you're sure the new document is okay.

Bob

Carolyn McIntyre

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Jul 7, 2003, 2:45:50 PM7/7/03
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