Re: Fonts missing in InDesign when they really aren't

[Hala_...@adobeforums.com]

I have the same problem ..
the new installed fonts don't show up in Adobe AI and PS
but they show up in Microsoft Office 2007 !

[Kenneth...@adobeforums.com]

What fonts? Did you look through the entire font menu? ID and AI (not
sure about PS) classify fonts, so Arial Unicode ends up with the Asian
fonts at the bottom of the list. Also ID ignores foundry and other
qualifiers when alphabetizing, so "Adobe Garamond" and "ITC Garamond"
end up with the G fonts, not A or I. "Monotype Corsiva" is alphabetized
with the C fonts, not the M fonts.

--
Kenneth Benson
Pegasus Type, Inc.
www.pegtype.com

[Hala_...@adobeforums.com]

Thanks Kenneth

The font is "avant garde"
and in Microsoft Word, it shows up under the same name and under the fonts beginning with "A"

[Hala_...@adobeforums.com]

[jong...@adobeforums.com]

It may be a printer only font.

Windows 'knows' (because you or someone else told it) your printer has this font built-in. However, Windows cannot display it [*] because it doesn't have the actual font outline information. InDesign, being a product of some smarter-than-average-guys, does not believe in printer fonts and their merits, but only in those physically on your hard drive.

[*] I bet if you post a screen shot somewhere of text in this font, it doesn't show Avant Garde at all, but some generic sans serif. But if you print that same page, the print should be fine.

[Hala_...@adobeforums.com]

well, the font used to show up in AI & PS on my windows XP computer ..

[Kenneth...@adobeforums.com]

> well, the font used to show up in AI & PS on my windows XP computer ..

In your first post, you called them "new installed fonts". At what point
did they stop showing up if you just installed them?

You didn't mention foundry. Is this ITC Avant Garde Gothic, or a
knockoff? What format?

[Hala_...@adobeforums.com]

Sorry Kenneth
I forgot to mention in my first post that I switched from XP to Vista ..
The font used to work in XP's Adobe but when I got the my new vista pc and installed it, it doesn't show up in Adobe, only in Microsoft Office..
and yes it is ITC Avant Garde ..
I'll check the format when I am on my vista pc and let you know ..

Thanks

[Kenneth...@adobeforums.com]

The first thing to do with a stubborn font is to delete it and
reinstall. Install by using File > Install New Font (not by just dumping
the font in Control Panel > Fonts).

Next is to start deleting Adobefnt*.lst files.

I had a problem with flakey fonts (in XP, not Vista) with fonts that was
only solved by removing almost all of my fonts and then reinstalling
them. Haven't had a problem since, and it's been about a year.

A desperate measure that might work for you is to copy the stubborn font
to Indesign's own fonts folder.

[Kenneth...@adobeforums.com]

BTW, a common mistake with Type 1 fonts is to copy only one part of the
font. Type 1 fonts (you didn't say so, but it's probably Type 1) are
made of a .pfm and a .pfb. Use File > Install New Font and navigate to
the folder where you keep both parts.

[Hala_...@adobeforums.com]

Thanks Kenneth
I'll try these two steps today ...
and about the pfb and pfm files, they were there .. and I installed the fonts from control panel - install new font
and they were successfully installed, otherwise, they wouldn't show up in Microsoft Office ..

[Jean-Pau...@adobeforums.com]

I have a similar problem with ID3 on XP service pack 2... ITC Zapf Dingbats are used in every document I have (were talking well over a thousand .indd files), and I'm forced to sub when I open each one. Not a huge issue, but an annoying one considering that this is a production environment and I do this all day.

The missing font comes up as "ITC Zapf Dingbats (TT)" and I choose "Zapf Dingbats" from my font list to replace it.

FYI, I've tried all of the procedures listed above but no joy.
Is there a master font substitution list somewhere? If not, they should add one.

[Kenneth...@adobeforums.com]

I have 4 different Zapf Dingbats fonts. This sounds like you used ITC
Zapf Dingbats (TT), uninstalled it at some point, and you're now
substituting Zapf Dingbats (i.e., you have two completely different
fonts with very similar names and very similar, maybe even identical,
character sets).

Have you tried making a new document, formatting something in Zapf
Dingbats, saving, and reopening? Do you still get the missing font message?

[Jean-Pau...@adobeforums.com]

I probably should have mentioned this before, but I didn't want to make the initial post too long...
Our shop has two designers working with InDesign CS3, both with the same fonts, software version and OS (the drives are imaged, so they are identical down to the fonts). If one person opens and saves an indd file on our server with ITC Zapf Dingbats in it and then the other person opens it from his work station, it does the font replacement. It doesn't matter who initiates the process.

Any ideas?

[Kenneth...@adobeforums.com]

Do both designers get the same font missing message (i.e., both are
missing "ITC Zapf Dingbats (TT)")?

Have you thought about ditching this font and buying ITC Zapf Dingbats
Std (the Opentype version)? It's only $29:

http://store1.adobe.com/cfusion/store/html/index.cfm?store=OLS-US&event=displayFont&code=ZADQ10006000

[Peter...@adobeforums.com]

Have you thought about ditching this font and buying ITC Zapf Dingbats
Std (the Opentype version)?

That's likely to cause a lot of problems for existing documents. The character mapping for the T1 and TT versions of Zapf Dingbats are regular ASCII characters, but in the OT version the glyphs are mapped to Unicode positions, so if you do a font substitution all the dingbats will be missing. Further, you must use the Glyph Panel or Windows Character Map to insert them, (or type the Unicode number, presumably, using the Alt code technique) as the old standby keyboard characters are now empty.

For more information, see:
<http://store1.adobe.com/type/browser/pdfs/PiFontInfo.pdf>

[Kenneth...@adobeforums.com]

I have both, and I can change fonts from ITC Zapf Dingbats to ITC Zapf
Dingbats Std with no problems. I'm not sure what's going on, and I know
what you mean about the encoding, but Indesign (CS3, I didn't test other
versions) seems to be compensating for it.

I can also type ALT codes and get characters in ITC Zapf Dingbats Std
(ALT 0170 gets a heart, for example).

I just tried typing a capital A in Times, changed the font to ITC Zapf
Dingbats, it changed to a Star of David, changed it to ITC Zapf Dingbats
Std, it was still a Star of David, and then back to Times, and it
changed back to a capital A.

Just for fun, I inserted a Star of David from the Glyphs palette in ITC
Zapf Dingbats, changed the font to ITC Zapf Dingbats Std, and then
changed it to Times. I got a pink square.

Very strange, but I don't think Jean-Paul would have a problem if he
changed to ITC Zapf Dingbats Std (at least not in Indesign).