scroll bar no longer appears

[va...@adobeforums.com]

. . on the pages panel.

They were there, I'm sure. But now, the scroll bars are missing on both the master page section and the pages section.

How did I cause them to go away, and how do I get them back?

vasi

[CariJ...@adobeforums.com]

This might be a silly thing to ask... But how many pages in the document? As far as I know, the scroll bar will only appear when it needs to be there... e.g. if there are more pages in the list of Master Pages or Document Pages than fits in the area assigned for them the scroll bar will automatically appear.

[boblevine]

If it should be there, then you may have corrupt preference files. Try
trashing them by holding down ctrl+alt+shift and clicking yes when prompted.

Bob

[Peter...@adobeforums.com]

Try trashing them by holding down ctrl+alt+shift and clicking yes when
prompted.

Bob didn't mention that you need to do this keyboard magic while the program is launching. :)

Holding those keys with the program already open won't do a thing.

Peter

[boblevine]

> Bob didn't mention...

Details, details. :)

Bob

[va...@adobeforums.com]

Thank you!

The control alt shift worked; the scroll bars are back.

Any idea why this happened? Did I hit a certain combination of keys that did something?

I suppose this altered any preferences I had, which I don't care, I only had a few and I can redo those, but not having the scroll bars made work harder.

thank you

vasi

[Peter...@adobeforums.com]

Any idea why this happened?

Full moon? Seriously, short of a program crash I don't believe there's any way to point to anything specific that corrupts preferences.

It's good practice to back up all presets from the various "Define" dialogs and to back up your two ID preference files, InDesign Defaults and InDesign SavedData, for easy retrieval next time you have a problem. The preference files are hidden files, located in your user profile. If you have backups for them you can just restore them and the presets should be intact, but having the presets, along with workspaces and keyboard shortcut sets, means you can move load them on another computer anywhere without having to create them from scratch.

Peter

[va...@adobeforums.com]

I am new to InDesign, so I thought somehow I made a selection that caused something; sorry to be so stupid.

[Peter...@adobeforums.com]

You aren't being stupid at all.

Corrupt preferences is one of those things that happens, or doesn't. In the last 7 years I've had to replace preferences less than a dozen times, probably much less, but some people find they need to do it quite frequently. It probably has to do with what drivers are installed or some other system configuration. At least now you know how to do it. :)