iProof PowerRIPX and ID CS

[Peter_T...@adobeforums.com]

Based partly on positive comments on this forum, I just installed an iProof Systems PowerRIP X at a customer site. Installation went well, and the out-of-the-box color management is reasonably good. It works fine printing from InDesign 2.0.2, and Acrobat 6 Professional, but seems to crash the RIP with any page from InDesign CS. The message in the print queue on the server is:

"can't create PictWPSDoc from '/private/var/spool/cups/d00018-001'. Error during execution of pictwpstops Error number -9783"

Is anyone here successfully printing from InDesign CS to the iProof RIP?

Thanks...

[Dan_R...@adobeforums.com]

Hi there,

I know that this is no help at all, but I am just writing to say that I have the exact same problem, with the exact same error message. I noticed that in the print dialog in the Summary section, it shows the ppd as normal (in my case PowerRIP X Epson Photo 1290) but also then has 'PPD File' which links to something else in the system. This is not the same in InDesign 2, so I wondered if it is something to do with this? Sorry this is no help - but I'm stuck too!

[Peter_T...@adobeforums.com]

Actually, it is helpful to know that the problem may not just be an isolated one. I'll call iProof Systems tech support. Thanks.

[rob...@adobeforums.com]

I still use the 9 version of the RIP for production, but I had tested the OSX version with CS a few weeks ago ( on 10.2.8 ) and didn't have any problems. I went back and printed a more complex file today and got the cups error. It looks like it occurs with converted files. If I restart ID and build a file from scratch everything prints fine.
Rob

[Peter_T...@adobeforums.com]

That's interesting, Rob. In my case, it seems to error on any page. I should also have mentioned that this is under Panther 10.3.2 on both client and "server."

[rob...@adobeforums.com]

Not that it helps much, but how about if you quit ID, restart and build something from scratch. In my brief testing the error occured with any file once a converted file was open葉he only way I could get a print was to restart and build a new file.

[Dan_R...@adobeforums.com]

Hi,

I am also running 'Panther', but version 10.3.1, and I have the same problem. It also happened to me using a new ID CS file (not converted), even printing just text.

[Peter_T...@adobeforums.com]

I just spoke with iProof tech support, and they think the problem has been fixed in a core RIP update they just received. I was told that Version 7.11 should be out sometime this week, and will hopefully fix the problem.