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Problem minimizing InCopy window
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Sarah...@adobeforums.com
Mar 25, 2009, 5:57:22 PM3/25/09
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I am a new user to InCopy. Whenever I have a .inca file open and I try to minimize the window so I can find something on my desktop, the program crashes when I try to maximize the window again. The only way to get my file back is to go to the task menu and quit the program, then open it back up. Has anyone else experienced this problem?
Unknown
Mar 25, 2009, 6:33:00 PM3/25/09
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No where near enough info. System specs, windows version, InCopy
version, hardware.
version, hardware.
Bob
Anne-Marie Concepcion
Mar 25, 2009, 7:27:53 PM3/25/09
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In other words, Sarah, it's an unusual problem (at least, no one's ever posted about it to this forum). The more details you can provide the more likely we can suggest troubleshooting steps.
I'm assuming this is only happening with InCopy and no other programs, right?
AM
Sarah...@adobeforums.com
Mar 26, 2009, 11:08:01 AM3/26/09
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Here are more details about this problem:
-It's only happening with InCopy, no other programs.
-InCopy version CS4
-Windows XP Professional Version 2002 Service Pack 2
-Computer: Intel(r) Core(TM)2 CPU, T7200 @2 GHz, 2 GB of RAM
Unknown
Mar 26, 2009, 6:13:20 PM3/26/09
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First thing is updating to 6.0.1
CS4 recommendation is for XP SP3.
That's the second thing I'd try.
Bob
Sarah...@adobeforums.com
Mar 26, 2009, 3:04:48 PM3/26/09
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Updating InCopy to 6.0.1 solved the problem!
Thank you!
Unknown
Mar 26, 2009, 3:09:21 PM3/26/09
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Great! Now, make sure the InDesign users do the same.
Bob
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