progress bar freezes on screen (AI10)

jeff higgins

unread,

Jan 1, 2003, 11:51:42 AM1/1/03

to

no matter what the progress bar is showing the action for, it always freezes on the screen, it seems to be happaning with art work i go back to opposed to new files

Ian A. Wright

unread,

Jan 1, 2003, 4:28:41 PM1/1/03

to

Jeff:

Which version of Illustrator 10.0.x are you using? Does the progress bar go away if you leave it? Does the "action" complete? Have you tried removing the preferences files with AI closed, then doing a re-start?

jeff higgins

unread,

Jan 1, 2003, 10:33:01 PM1/1/03

to

ive tried deleting aiprefs....the progress bar is all the way to the end but ive left it for atleast 15 minutes and it just stays there. im using 10.0

Adam Lane

unread,

Jan 2, 2003, 7:46:25 PM1/2/03

to

A hunch:

When is the progress bar appearing...when you open the file?

Does your artwork have lots of linked images and/or art styles in the very first layer?

If you've got linked images...try moving them out of that first layer. Easy to do just by creating an empty layer. Then save the file and it should open up again much faster than before.

Adam Lane

unread,

Jan 2, 2003, 7:48:46 PM1/2/03

to

I should clarify...

This File Open performance issue requires BOTH many linked images AND an expensive to calculate art style in the first layer.

jeff higgins

unread,

Jan 3, 2003, 8:31:27 AM1/3/03

to

the file opens fine...its when i begin to work on the project...for example, adding a new symbol or trying to change the artwork in anyway....as soon as i do that...the progress bar comes up and stays at what looks like complete...the action is done but the bar stays and i cant do anything after that

Ian A. Wright

unread,

Jan 3, 2003, 4:07:55 PM1/3/03

to

Jeff:

First thing is to patch through to AI10.0.3 and see if that fixes things.

Then make sure nothing by Norton is installed and running while you're using Illustrator. If that fixes things, one cause of speed problem with AI9/10 on Windows machines seems to be caused by at least 2 different Delete Protection utilities – like Norton. It seems that AI9/10 continuously replaces the AdobeFnt.lst file(s) in several directories and each time the previous version is deleted. The Delete Protection utility is taking up so much CPU time protecting all these deleted files that it slows down AI9/10 to a snail's pace. When you disable delete protection for *.lst files, all should be well! Check this out: <http://www.adobe.com/support/techdocs/25316.htm>

Adam Lane

unread,

Jan 3, 2003, 4:50:50 PM1/3/03

to

I'm curious as to what the progress bar window says. Are you sure that _ANYTHING_ you do to an opened artwork shows this progress window that doesn't disappear? What about adding a new layer?
We might be able to pin this issue down to a specific piece or artwork or a specific effect.
Do you have any third-party Illustrator plugins installed?

jeff higgins

unread,

Jan 4, 2003, 8:26:26 AM1/4/03

to

it seems to primarily happen when i make changes to the art work, moving symbols or drawing more...progress bar pops up "applying art brush"...the progress looks like its completed yet the bar remains...no third party plugins

Adam Lane

unread,

Jan 4, 2003, 12:48:13 PM1/4/03

to

It sounds like a bug in Illustrator. Perhaps some of the art is causing problems in one of the effects filters.
If you could e-mail this file to me, I may be able to specifically locate the problem and even suggest how to repair the artwork so it doesn't happen anymore...as well as improve the Illustrator program so it really doesn't ever happen anymore (if that hasn't been done already by someone else).

jeff higgins

unread,

Jan 4, 2003, 7:32:25 PM1/4/03

to

good enough....whats your mail...ill get it to you