Error -36 I/O on Mac OS X, cannot Save

[Dominic A. De Lello]

When I was running Illustrator 10.0.3 under mac OS 10.2.3, I would start a new/exisitng document, work in it for about 5 mins or so, and then when the time came to save, I would get the "Error -36", and my file wouldn't save. The only way I could get around it was copy and pasting whatever I did into a whole new document, and then it would save. I also downloaded/installed the new Mac OS X 10.2.4 update, but that did not help. If anyone could help, it would be greatly appreciated.

[Mary Evans]

Had a similar issue. It's permissions I think. Mine said they weren't saving but they actually were... Spoody. Anyhoo, might check to make sure access is turned on Read/Write for all folders, files and that nothing is locked. You may not be the administrator on your computer..

[tldesgn]

I'm having similar problems. It says it cannot save and I end up saving the file under a different name. If I try to save it under the same name it doesn't save under the same name it saves another file as illustrator temp file.

[George A Chiu]

Are you all saving to a Server or directly onto your Desktop?

We have a similar problem -- but not with AI 10. We store all our artwork on a Quantum SNAP Server 1100 and have for years saved directly to it with no problems at all. It wasn't until we "upgraded" to Jaguar did we have any problems. The I/O error ID=-36 message comes up when we are working with "Classic" programs like AI 8 or 9. If we boot up the Mac in 9.2.2, we have no problems. It only happens when we boot up with Jaguar 10.2.4 and then try to use AI 8 or 9. AI 10 works fine.

Our work around is to save it onto the desktop (the ID=-36 error will not come up if we keep saving over the file there) and when we are finished, then we drag it over to our server.

Actually, we have just been booting up from System 9.2.2 and have not been using Jaguar. All versions of AI 8-10 work fine with System 9. What a waste :o(