CS1 on Vista: Invalid Serial Number

[Rodney_...@adobeforums.com]

I installed CS1 successfully running under Vista. Then I had a problem with Acrobat so uninstalled it. Since then, every time I try to install a programme from CS1 I get an "invalid serial number" message. I know I have the number in correctly as I have the box in front of me and the number I enter matches the one shown on screen for the already installed programmes (Photoshop, Illustrator and Indesign).

[try67]

Apart from the fact that CS1 is not supported on Vista, are you sure you are entering the full serial#? At least for version CS2 and higher, the number in the application is missing the last 4 digits (I think it's 20 digits instead of 24), for security reasons. Do you have the original box with the original number?

[Peter...@adobeforums.com]

Try this:
<http://www.adobe.com/support/downloads/detail.jsp?ftpID=3750>

[Stephan...@adobeforums.com]

I have also been having trouble getting the original creative suites to install on my new desktop computer. It is running Vista with downgrade to xp and when I try to install it the error "invalid serial number" keeps coming up.

[james_...@adobeforums.com]

Try deleting this file C:\Program Files\Common Files\Adobe\Adobe PCD\cache\cache.db Then type in serial number again