CS3 installation frustrations

rande...@adobeforums.com

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Mar 29, 2009, 8:16:00 PM3/29/09

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This is frustrating.
I have Vista home premium 64bit.
I've had my CS3 design premium installed on this computer before, so I'm not sure what is different other than I just sent it back to the manufacturer to have the HD replaced.
I've done the jscript and vbscript, ran the installer as admin, after a 2 hour installation process, the only thing that gets installed is Acrobat and the flash encoder, neither of which work properly.
The rest is all failed components.

I have about 30+ hours into this.

Any other ideas?

Peter...@adobeforums.com

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Mar 30, 2009, 7:47:28 AM3/30/09

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Are you trying to install in the 64-bit program files folder? You should try the (x86) Program Files folder.

There are issues with using the parentheses in the path name so you can change it to the DOS name, Proga~2.

Peter

rande...@adobeforums.com

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Mar 30, 2009, 11:44:57 AM3/30/09

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Thus far I got everything installed, except Illustrator, Photoshop, Indesign, and Dreamweaver.
Since Version Cue, acrobat and stockphotos all installed, I'm assuming they aren't going into the 64 bit folder, but thats a possibility.

I didn't see the option of changing the install directory. Where do I get to that point?

Peter...@adobeforums.com

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Mar 30, 2009, 12:06:31 PM3/30/09

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You get asked for the location at the beginning of the installation.

Peter

rande...@adobeforums.com

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Mar 30, 2009, 12:42:14 PM3/30/09

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I'll have to check that when I get home.
Thanks for your input Peter.

rande...@adobeforums.com

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Mar 30, 2009, 3:56:37 PM3/30/09

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Nope, the installer is defaulting to the Programs (x86) folder.
I'm going to try a selective start up and try again to install .

Peter...@adobeforums.com

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Mar 30, 2009, 4:19:34 PM3/30/09

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As I said, the parentheses in the path will cause a problem. You should substitute Progra~2 for that segment of the path, so it looks something like C:\Progra~2\Adobe...

Peter

boblevine

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Mar 30, 2009, 4:49:45 PM3/30/09

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This should not be a problem with CS3. You need to accept the default
installation and just ignore what it says.

Bob

rande...@adobeforums.com

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Mar 30, 2009, 9:35:44 PM3/30/09

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I checked my event viewer and see that I keep getting an event 7:
The device, \device\CdRom0, has a bad block.

I'm guessing either my disk is bad or drive is bad.

rande...@adobeforums.com

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Mar 30, 2009, 9:49:57 PM3/30/09

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which sucks. I don't really have time to send the machine back to the manufacturer or the disk back to adobe.

Peter...@adobeforums.com

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Mar 31, 2009, 7:51:18 AM3/31/09

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Try cleaning the disk, and see if you can copy it to the hard drive.

I had a similar experience with my first CS3 install, except it froze at about 60%. It turned out to be the drive in my case -- which I discovered when Windows reported it couldn't copy a file -- so I swapped out the DVD drive. Unfortunately there's not much of a way to test if it's the disk or the drive without changing one or the other. Do you have another machine you can use to make a copy?

Peter

rande...@adobeforums.com

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Mar 31, 2009, 2:53:23 PM3/31/09

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Hmm, I posted on this last night, I dunno why the post hasn't shown up yet.
I made a disk image and installed it that way. Also, I changed the install directory.
Either way, by copying it to the hard drive, it sped up the install process to about 12 minutes instead of 2 hours and was installed flawlessly.

Thanks for the input and help!