VersionCue.dll missing in CS4

[j_l_l...@adobeforums.com]

Hello,

I'm a brand new Adobe user who just purchased CS4 Production Premium.

I wanted to batch process a bunch of jpegs using a custom action I created in Photoshop. I created an action to change the brightness/contrast to 20/100 respectively. I then used Bridge to select a series of Jpegs and then ran Tools->Photoshop->Batch and chose my custom action. I chose all defaults and hit okay and I get this dialog box:

Error: The specified module could not be found. C:\Program files (x86)\Common Files\Adobe\Adobe Version Cue CS4\Client\4.0.0\VersionCue.DLL

What is this thing and where do I get it?

Thanks for any clues
-Julie

[j_l_l...@adobeforums.com]

Just as a follow up to my own message. If I go and look for that file under that path, it seems to be there.

C:\Program Files (x86)\Common Files\Adobe\Adobe Version Cue CS4\Client\4.0.0\VersionCue.dll

It has a date of 8/14/2008 7:58 a.m.

Also, I am using Windows Vista Ultimate 64 bit.

thanks for any info
-Julie

[j_l_l...@adobeforums.com]

One more thing, sorry. When I installed the suite, I installed to a non-default location of C:\Adobe instead of the default of C:\Program Files\Adobe...

Not sure if it matters.

Thank you
-Julie

[j_l_l...@adobeforums.com]

Nevermind, running Help->Updates fixed it up.

sorry for the spam.

[Peter...@adobeforums.com]

No need to be sorry, and thanks for posting your successful resolution. It may help others with similar problems in the future.

[Matthew_...@adobeforums.com]

I'm having the same problem, but I tried to update and it keeps freezing up. I have Photoshop CS4 Extended, Illistrator CS4, Soundbooth CS4, and Lightroom 2.1.

[j_l_l...@adobeforums.com]

When I did the updates, it seemed to freeze up too, you just have to let it go a really long time and it finally finishes. Maybe try that.

[ami...@adobeforums.com]

have the same problem any key!

[michaelkazlow]

If version cue was not installed, then call Adobe Technical support.
Installation issues are handled for free for current versions.

Mike

[Lim Yau Hui]

If you run into this problem again you can try this small app I made, just change the installation directory appropriately. It adds the 4.0.0 DLL and works for 4.0.1 too.

<http://www.willhostforfood.com/access.php?fileid=52755>

[DomainMa...@adobeforums.com]

Hi Gang,

I was having the same problem as you all but I simply copied the same file that is in:

C:\Program Files\Common Files\Adobe\Adobe Version Cue CS4\Client\4.0.0\

to

C:\Program Files\Common Files\Adobe\Adobe Version Cue CS4\Client\4.0.1\

Now all is back to normal.

Stone
DomainMasters.NET

[C._Ek...@adobeforums.com]

HELP!!! I downloaded and installed the fix from Lim Yau Hui, but have additional problems.

There is a file still missing in 4.0.1 called: versioncueUI.dll.

I have tried to copy the files in 4.0.0. and move them to 4.0.1, but instantly crash when trying to do so, and get a Window Explorer error.

It was suggested that I had a registry issue. So I installed RegCure to find a fix errors. It did not fix the problem.

I desperately need my Adobe to work!! HELP!!!!!

in...@synergy-cmc.com

[Michael Kazlow]

If you desperately need help you should be contacting Adobe Technical
Support directly! Give them a call on Monday.

Mike

[Lim Yau Hui]

@ C. Ekelund: Try copy and pasting ONLY versioncueUI.dll to 4.0.1

[C._Ek...@adobeforums.com]

Hi Lim, My issue was I could not do any copy and pasting as my windows explorer crashed. I assumed it was because of the recent scan I had done with RegCure, for some reason. At any rate I was finally able to do a copy and paste after creating a network. So problem solved. Thanks for your input.

[James_...@adobeforums.com]

Hi,
tried that, installed the fix to 4.0.1 - didn't work; but, copied the .dll to 4.0.0 and it did! I've spent nearly 12 hours on this so far, and tried everything else. Well Done!!!
James

[Patrick...@adobeforums.com]

Hi, I have been struggling to install CS4 Production Premium. Just about all of the problems seem to center on VersionCue and Adobe Driver -- they won't update (the update program keeps crashing but won't say why) and for awhile, everytime I right-clicked on anything in Windows Explorer, it would crash too. I also had the "can't find versioncue.dll" problem, solved it by copying the contents of the 4.0.0 folder to a new folder called 4.0.1 (it didn't even exist under Programs(X86) until I created it). And I traced the Windows Explorer crashing to Adobe Driver's bad context menu. It can be disabled with a freeware utility called shexview (at <http://www.nirsoft.net/utils/shexview.html)>. This is my third install of CS4 on a brand-new Vista 64 system, hopefully it'll all work now. But Adobe really needs to do something with VersionCue and Driver -- can't believe that they were really thoroughly beta'd, this stuff is obviously broken. And worst of all, I don't even need these apps (it's a stand-alone workstation, no collaberation or workgroups) but Photoshop won't run without them installed. Hope this saves someone else some time, I just killed the whole afternoon screwing around with it.

[Matthew Laun]

It sounds like you are experiencing an issue which is documented, along with a solution, here:

<http://www.adobe.com/go/kb408524>

Sincerely,
Matthew

[Max_M...@adobeforums.com]

@Matthew Laun...
Thanks for the assist but your "solution" does not work. In Step 2.2 it states:

# Open your startup drive and locate the ProgramData folder. Open this and locate the NTFS junction named "Application Data"....

# Select the "Application Data" junction, and choose Organize > Properties.

When following these instructions, explorer crashes with the following message: "Explorer.exe - The specified module could not be found: C:\Program Files\Common Files\Adobe\Adobe Version Cue CS4\Client\4.0.1\VersionCue.dll"

This problem has caused me to lose half a day's work. Adobe should get its act together with the install/updater. My computer was working just fine before installing the updates -- the update is much worse than any problem it was supposed to fix.

[Matthew Laun]

@Max,
Oh no. I'm sorry. I forgot that the Adobe Drive extensions will get called from the Organize menu as well. Try this, if it doesn't exist already, create the folder:
C:\Program Files\Common Files\Adobe\Adobe Version Cue CS4\Client\4.0.1\
Copy the contents from the client\4.0 folder to the new folder. If you still get an error, look for the missing file in C:\ProgramData and put it in the Client\4.0.1 folder.

Let me know if this works, and I'll update the doc.

Sincerely,
Matthew

[nandhakum...@gmail.com]

hei frends,plz help i need help,how i had get that dll give some pages for the help :( :(