Acrobat 6.0 reader refuses to install

Robert Wolff

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Jul 21, 2003, 12:44:50 AM7/21/03

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I tried to download and install Acrobat 6.0 reader, but the installer doesn't like my system (after recomposing the setup, it pops up a message box stating "Adobe Reader 6.0 requires Internet Explorer 5.01 or greater. Please visit www.microsoft.com to upgrade Internet Explorer."). Regarding the minimum requirements, the (bracketed) data is what I have.

-- Pentium-class processor (P2/400)
-- Windows XP Professional, Home Edition, or Tablet PC Edition; Windows ME; Windows 2000 Professional SP2; Windows NT Workstation 4.0 SP6; Windows 98 Second Edition; (Win 98 SE)
-- 32 MB of RAM (128 MB)
-- 80 MB of available hard disk space (about 360 MB on C:, about 80 GB on the drive where I want to install it)
-- 800 x 600 monitor resolution (1024x768)
-- Microsoft Internet Explorer 5.01 or later, Netscape Navigator 7.0 or later, or America Online 6.0 or later
(Netscape Navigator 7.01)

As you can see, my system meets or exceeds all the specified requirements, but the installer refuses to recognize this fact (the specification of browsers implies [b]THE USER'S[/b] choice of any browser from the list, not Adobe's choice - and due to the proliferation of security holes the IT administrator won't tolerate the presence of Internet Explorer on any system in the building (last week, someone was fired for installing it in violation of company policy). What is the workaround for installing Acrobat Reader 6.0 on a Netscape-only system?

As a workaround (and after clearing it with MIS), I tried installing a copy of Acrobat Reader 5.05 which was shipped with my digital camera's software package. While it worked as a standalone, it won't work from Netscape (in standalone mode, it asked if I wanted to make it available from my browser, and I accepted - but when I tried to jump to a PDF on a web site, Netscape crashed). In the event that I can't get 6.0 working, how do I get 5.05 to work as a plugin and/or helper application?

Bernd Alheit

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Jul 21, 2003, 3:48:49 AM7/21/03

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Please post your questions in the Reader forum.

Marshall Dickerson

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Jul 25, 2003, 1:22:13 PM7/25/03

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I am having a similar problem. I thought Reader 6.0 was installed, but when I try starting it, it tries to run Windows installer, but can't because it is looking for Microsoft Windows Journal Viewer.msi, which I can't find on my systeem. Then all of a sudden it starts after I hit cancel several times.

DavidHalko

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Jul 28, 2003, 1:20:10 AM7/28/03

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I am having the same problem.
I have downloaded the package and installed it multiple times.
Running Windows 2000.

Ian Mellors

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Jul 28, 2003, 3:04:27 AM7/28/03

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As Berndt said, you are more likely to get help by posting this question in the correct forum.

As this is the Acrobat forum, most users here would probably never install the reader, so would not be able to help ...

:)

Scott Waldow

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Jul 31, 2003, 11:21:09 AM7/31/03

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I have experienced that same problem not only with the reader but with Acrobat 6.0 Standard. Any ideas?