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PDFMaker cannot locate the Adobe PDF Printer's printer driver. Please re-install adobe acrobat 6.0.

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Layne Larson

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Jul 8, 2003, 10:28:46 AM7/8/03
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I'm using Windows 2000 - SP4 with Office XP. I keep getting this error whenever I try to create a pdf. "PDFMaker cannot locate the Adobe PDF Printer's printer driver. Please re-install adobe acrobat 6.0."

I have uninstalled and re-installed acrobat 6 several times. I have also cleaned out the registry and deleted the file pdfmaker.dot from Files/Microsoft Office/Office 10/Startup. I did uninstall version 5.x before installing 6 for the first time.

Any help would be greatly appreciated.

Thanks,

Layne

Layne Larson

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Jul 8, 2003, 10:32:50 AM7/8/03
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Gabe Asher

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Jul 8, 2003, 3:36:59 PM7/8/03
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Check your system path variable within the System properties/Advanced/Environmental Variables. Make sure the PATH variable starts with %SystemRoot%\system32;%SystemRoot%;%SystemRoot%\system32\wbem; With this as the starting string on that variable, remove Acrobat, restart, log in as the administrator, kill all background processes that you can and install Acrobat 6 again. If you were too look right now, you probably do not have an Adobe PDF Printer in your Printers group. This should resolve that issue.

Good luck.

Layne Larson

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Jul 9, 2003, 5:46:55 PM7/9/03
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Unfortunately this does not solve the problem. My Path variable is %SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem; Which is the same as above.

You are correct that I don't have the Adobe PDF printer in my printers group.

I tried installing this on another computer and I get the same error.

Any other suggestions would be appreciated.

Layne

de Siem

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Jul 10, 2003, 6:38:01 AM7/10/03
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IN the System32\Wbem you'll find a framedyn.dll file. Copy this a folder 'up' into the System32 folder.

try installing Acrobat again.

Layne Larson

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Jul 25, 2003, 2:45:43 PM7/25/03
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I deleted all of my printers and installed Acrobat again. The Adobe PDF writer then finally got added to my printers.

However, I still get the following error when I try to use the PDF Maker Icons in Word XP. "You have selected an invalid Conversion job option. Please select a valid job option before running Acrobat PDFMaker."

Any ideas?

Thanks,

Layne

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