Visio Embedded in Word losing details when converting to PDF

[Brando...@adobeforums.com]

I am using Adobe Acrobat 6 with Windows XP (SP1) and Office XP (SP1).

I have a Word document with embedded Visio charts. When I generate to PDF the Visio pieces lose all the text labels.

Any suggestions would be appreciated.

[Kenneth...@adobeforums.com]

I'm also seeing a similar problem with my embedded Visio diagrams...some Visio drawings come out ok but others the text blows up very large so that it seems to disappear from the page as described in Brandon's original post. In Word all of them appear just fine. I have a couple of pages where I get a piece of text (out of place) at a size much bigger than it should be which is how I think that it's a scaling problem...the text seems to be there but just huge and moved off of the page (seems to disappear) because of scaling. Anyone out there know why this happens?

Ken

[Kenneth...@adobeforums.com]

However, I have several Visio drawings that work just fine (some have been scaled and some haven't)...I can't explain why they translate to PDF correctly and the others don't though. It would be a shame to have to use the *.gif, etc. method since the beauty of having the links is that when the Visio drawing changes, the Word document changes too without having an intermediate update process. There must be some way around this...

Ken

[Suzann...@adobeforums.com]

>In Word all of them appear just fine

Even though a graphic may appear smaller in the Word document, Word actually retains all graphic data instead pf physically resizing the document. Depending on the resolution (number of bytes) of the original, the graphic may still be quite large and sometimes will appear in its unreduced form.

Don't include Visio format graphics in Word. Instead, save them as TIF, PNG or GIF or whatever works best for you (some will say never use gif or jpeg, but I get very good results and very small files with gif). Then insert that into your Word document and try again.

The 'loss' of detail may simply be due to the inability of the program to display the large amount of graphic data in such a small area. Downsizing or resampling a graphic in that case can help. I don't think Visio has the ability to do this, so if the graphic still looks less than perfect after converting to another file format, you might want to work with it in Illustrator or other graphics program to see if you can downsample or reduce the image size before inserting it in your document.

[William_...@adobeforums.com]

I had a problem with WORD changing the labels on a vector graphic recently. The solution was to install the patch for WORD from MS. I was surprised about the size of the patch, but it fixed the problem. I guess MS screws up OFFICE products like they do everything else, but at least they provide patches (once you are aware of them!). Since you said SP1 versions, you might want to try the MS patches before you go much further. Be sure to let the forum know if the patch fixes the problems with VISIO. VISIO has been an issue for many folks in WORD.

[Brando...@adobeforums.com]

I just checked the Microsoft Office Update site and all I see are Security updates (which I will have to bring up to our Workstation Architect..)
William, Do you know which patch you actually applied that helped with your problem?

[kay_an...@adobeforums.com]

How are you creating the PDF? Are you using PDFMaker in Word, or are you printing to the Adobe PDF printer?

[Brando...@adobeforums.com]

PDF maker in WORD is how we are generating the PDF.

The problem occurred in both Version 5 and Ver 6.

[mmm...@adobeforums.com]

This is a legitimate problem. Check the board for other instances.

I have SP2 of Office XP and use WinXP and AA6 Pro and have the same issue.

I have to save the Visio drawing as a graphic, then insert it in Word. Not as convenient, but at least it works. <eye roll>

[Betty_...@adobeforums.com]

Hi --

We had the same problem -- found the solution posted in the Acrobat forum. Change the Distiller printer settings from 1200 dpi to 600 dpi -- worked on all Word and Powerpoint files that had Visio 2002 embedded graphics -- steps follow:
1. Click Start > Settings > Printers.
2. Right-click on Adobe Distiller and choose Printing Preferences.
3. Select the Paper/Quality tab and then click Advanced.
4. Under Graphics, change the Print Quality resolution from 1200 dpi to 600 dpi and click OK.
5. Click Apply and then OK to exit Printing Preferences.
6. Create your PDF as usual, using the PDF Maker icon in either the Word or Powerpoint file.

Another solution is to open the Visio graphics using Visio 2000 or earlier then changing the "output format" from jpeg/gif to print in the Properties menu. (This menu item is not available in Visio 2002 and the default was changed from "Print" in 2000 to "JPEG/GIF" in 2002.)

Hope this works for you.

[Kenneth...@adobeforums.com]

Thanks Betty, I just tried this out and it worked great! I've been frustrated with this for a while...I appreciate it. I also saw the symptom where an old Visio file worked which just added to the confusion. Thanks again.

Ken

[Ian_Ma...@adobeforums.com]

Just encountered the same problem which Brandon had back in October and turned to the forum for help. My thanks also to Betty Duvall for providing the fix! Is there someone from Adobe regularly browsing the forum to pick up on these issues and address the problems we are finding? Sysop, are you there?

Ian

[dimitry_...@adobeforums.com]

super Betty, it works !!! with acrobat 6.0 the difference is not a distiller, that is a pdf maker with printing prefs in a system printer settings. thnx

[Nicola_Sh...@adobeforums.com]

Dear All

I have encountered the same problem with drawings created in Visio then embedded in Word sometimes being only partially transferred when the Word document is converted to Adobe Acrobat .pdf The fault appears to be inconsistent - sometimes a graphic is transferred correctly but at other times exactly the same graphic is only partially transferred with text or some details missing. I have not come across the problem with text scaling incorrectly that other contributors have described above. I am wondering if the problem occurs when the graphic created in Visio is resized in Word before the conversion to .pdf is carried out. Does this sound like a possible reason why the error appears to only affect some drawings and not others?

[Nicola_Sh...@adobeforums.com]

Hi There

I’ve just had another thought.

I wonder if it only affects drawings that have been embedded in Word and resized – more specifically enlarged – prior to the document being converted into .pdf?

Any thoughts anyone?

Nic

[Cys...@adobeforums.com]

I would like to join those who have already said thank you to Betty Duvall for posting the fix to the embedded Visio objects in Word problem. The fix worked for me with Office XP SP-2, Adobe Acrobat Professional 6.0.1 and Win 2000 SP4.

The problem has been around for quite some time. I even thought that upgrading from AAV5 to AAPV6 (which was advertised together with the word Visio) would help and was hence very disappointed to find it didn't.

WOULD ADOBE PLEASE KINDLY NOTE THIS THREAD.

[Chris_...@adobeforums.com]

More thanks to Betty Duvall :)

ChrisP

[ronbak...@adobeforums.com]

Thanks Betty for the fix to this problem

[rh...@adobeforums.com]

Wow, I have been struggling with this for months.
Thank you very much.

[kay_an...@adobeforums.com]

Seems as though Adobe does know about it
<http://www.adobe.com/support/techdocs/32ea6.htm>

Microsoft seems to be aware of it, too.
<http://www.support.microsoft.com/?id=838029>

[rpelle]

thanx betty!
great!
:))

600 dpi means less quality... but is better than nothing

[Rob Manger]

Q: Is there such a thing as too much praise?
A: I don't think so :)

Thanx heaps Betty

Rob
ro...@devtest.com