Configuring acrobat distiller

Aandi Inston

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Aug 7, 2003, 6:59:39 AM8/7/03

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One thought - be sure PRINT TO FILE is OFF when you try this test.

Aandi Inston

Jatinder Bhogal

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Aug 7, 2003, 6:46:43 AM8/7/03

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Platform is Windows 2000 SP3
With a Read Only desktop

I have 2 adobe printers enabled on my w2000 sp3 pc.

Acrobat distiller &
Acrobat PDFWriter

I have installed the full version on Adobe Acrobat 5 on my pc.

I open word and create a document.

I save my word document.

I print my document to the Acrobat distiller printer and then I am prompted to select the location and the filename of the output file.

I select c:\doc1.pdf and press enter.

It comes up with an error message which says "Printers folder" in the border and says that it is having a problem trying to save the doc1.pdf document to the desktop.

I haven't asked it to save to the desktop because we have a readonly desktop, but for some reason it still tries to save there .

It just gets stuck in the queue and then I have to delete it.

Is there a registry key that tells Adboe to creat the file on the desktop which i can maybe edit.

Any help will be very much appreciated.

Ian Mellors

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Aug 7, 2003, 7:40:02 AM8/7/03

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Aandi,

just done a test myself, and according to the message, Distiller uses the 'all users' desktop ( as temporary space? )

"now printing to the Acrobat Distiller on C:\documents and settings\all users\desktop\*.pdf"

you are then prompted to enter the real filename that you want to create ...

de Siem

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Aug 7, 2003, 8:30:00 AM8/7/03

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try changing the output folder for the pdf port, from the desktop to a space where the user is allowed to write.

(Right-click on the distiller printer choose properties> ports and add a new pdf port.)

Jatinder Bhogal

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Aug 8, 2003, 5:55:29 AM8/8/03

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Tried adding a new port to the distiller printer and pointing it to "c:\" which the user has full access to .

But it gave exactly the same error but this time it said it can't create the document in "c:\"

Do I need to have anything running in the background like the acrotray that should run at start up.

I deleted it from startup so it doesn't open when the user logs in. Just a thought.

Keep em coming.

Aandi Inston

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Aug 8, 2003, 6:02:28 AM8/8/03

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There are dangers with using the root directory. Many things don't do
that properly. Try a subdirectory.

Also, yes, Acrotray is essential and should be running. Why did you
delete it?

Aandi Inston

Jatinder Bhogal

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Aug 8, 2003, 6:18:01 AM8/8/03

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Sorted it chaps,

This was to do with the Acrobat assistant running in the background.

I had stop it from running on a few machines to comply with a policy we had about nothing running at startup.

I re-enabled it and I was able to distill happily.

The exact path was C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe

But thanks for all your help.

Regards

Jat

Jatinder Bhogal

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Aug 8, 2003, 6:27:01 AM8/8/03

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I am not a big user of Acrobat, but it was my job to integrate it for use with Windows installer. We are creating a standard desktop and one of the criteria for standardising the desktop is to not allow any program to startup automatically at startup. I had my doubts abouts deleting it as I didn't know exactly what it did.

But this desktop build is only in a pilot phase and the next release will have acrotray running.

regards

Jat