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Using Adobe Acrobat 5.05 with Peachtree?

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Tom Geschwender

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Jul 16, 2002, 3:49:04 PM7/16/02
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Peachtree problem, definitely.

HDI

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Jul 16, 2002, 3:46:55 PM7/16/02
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Hello!

I use the Peachtree Accounting Software at work on a Windows 2000 PC where I have full administrative rights, and recently installed the full version of Adobe Acrobat 5.05 -- the idea being that I can convert documents (reports) from Peachtree directly into PDF files, as before I could export them only to Excel. So, when I open the reports it will let me choose to send it to the Adobe Distiller instead of my usual printer, and creates the PDF file (hooray!). The problem comes afterwards: in Peachtree I then cannot access any of my other reports, and get the following message:

"Cannot open file C:\Documents and Settings\Administrator\My Documents\RPTDATA.DAT. Select help for more information."

(Which is of course, never very helpful!). So my question is, is this an Adobe Acrobat problem, or a Peachtree problem? Thanks in advance for any advice or suggestions!

Chuck Haskins

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Aug 2, 2002, 9:21:08 AM8/2/02
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I have similiar problems with Peachtree and Acrobat 4.0. I was wondering if going to 5.05 would help. We print from Peachtree to the PDFWriter and it crashes intermitently. When printing, Peachtree just shuts down. We have no problems printing to the EFAX printer (which we have to do and then print to PDF.) Why does it work with Efax and not PDF?

Steve Rindsberg

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Aug 2, 2002, 9:29:26 AM8/2/02
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> I have similiar problems with Peachtree and Acrobat 4.0. I was wondering
if going to 5.05 would help. We print from Peachtree to the PDFWriter and
it crashes intermitently.

Have you tried Distiller?

Unknown

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Aug 2, 2002, 11:56:46 AM8/2/02
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Switch to QuickBooks Pro. No such problems creating PDFs of its reports, forms, etc.

jdoe2

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Aug 3, 2002, 6:38:03 AM8/3/02
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I have seen the same problem, and I think I know what's happening.

* *** ADOBE SUPPORT PLEASE TAKE NOTE ***

To reproduce the problem:

1. Create directory c:\TEST

2. Add a new PDF port and direct it to folder "c:\test"

3. Start Peachtree Complete Accounting version 8.0

4. From Peachtree, print to the Acrobat Distiller 5.05

5. Peachtree will issue a series of error messages such as "Cannot open file c:\test\rptdata.dat", for various files that reside in the PEACHTREE data directory

Theory of failure:

The Acrobat Distiller changes the "Current Directory" of the system, and Peachtree relies on the "Current Directory" to access its files.

If this theory is correct, then directing Acrobat 5 to the Peachtree data folder will work around the problem. I have not tested this becuase this is not a practical solution for us - it would put the accounting files at risk.

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