Unable to find "Adobe PDF" resource files.

[Jon Dieter]

I am using Adobe Acrobat 6.0 Professional & Windows 2000 Professional & NT2000 on our server. When I am in Microsoft Word or Publisher, I go to File > Print and choose "Adobe PDF" as my printer. I then get the following error message: Unable to find "Adobe PDF" resource files. C:\Documents & Settings\All Users\Documents\Adobe PDF 6.0\Settings\ebook.joboptions You must have Administrative priveleges to install these files. Please contact your local system Administrator.

If I log on with administrative priveleges it works fine, but we don't want everyone to have these priveleges. How do we get it to work?

[Ian Burton]

Looks like permission problems, but there again I don't think Acrobat was intended (or even licensed) to run on a server. It's a single user piece of software so if you want to run it as a shared server application, you'll have to "contact your local system Administrator" for help.
Cheers
Ian

[William A. Davis]

Generally using Acrobat on a server is a violation of the license. To do this under AA5, you would use the Acrobat Distiller Server which was available for intranets with a limited number of computers. I am not sure what product performs this function in AA6. As Ian indicated, you are dealing with a permissions issue of Windows.

[Jon Dieter]

I'm sorry if I gave the impression I was using Adobe on the server--it's just on my computer. I was giving all the info about our server because I wasn't sure how permissions plays a part with Adobe and this error message.

[William A. Davis]

You need to use the administrative tools to change the folder permissions in the settings directory. This is found in the Acrobat program directory under Distiller. I am not sure of the process to set the permissions, but there should be a way under the administative tools.